Jewelry retailer Chow Tai Fook has deployed more than 400 artificial intelligence agents to support more than 24,000 employees, and none of them talk to customers directly. Sales associates use the system, called AI Fook, to pull product details, check inventory and generate recommendations in...
Meta is trying every angle it has to make its artificial intelligence (AI) bet pay off. It has spent more than $100 billion building the infrastructure. It has restructured its research division around what CEO Mark Zuckerberg calls “personal superintelligence.” It has pushed AI into...
Apple appears to be preparing a virtual shopping assistant for its App Store. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....
Arts and crafts retailer Michaels has introduced an artificial intelligence (AI)-powered shopping assistant dubbed “Ask Mike.” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...
June 02, 2025
Small businesses are increasingly turning to artificial intelligence (AI)-powered coding assistants to slash their technology development expenses while maintaining competitive digital capabilities, according to industry practitioners. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily […]
May 05, 2025
Much of the white space opportunity in healthcare innovation can be found reshaping how small and mid-sized healthcare practices engage with patients. Get the Full Story Complete the form to...
March 24, 2025
Enterprises are expanding their use of artificial intelligence (AI) in customer experience to encompass the entirety of the process, not just relegating it to back-office tasks. In addition to speeding...
March 21, 2025
Tariff pressures are squeezing the retail and eCommerce sectors. What are the two behemoths dominating the space, Walmart and Amazon, doing in response? Get the Full Story Complete the form...
July 23, 2026
Apple appears to be preparing a virtual shopping assistant for its App Store. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications […]
July 22, 2026
Arts and crafts retailer Michaels has introduced an artificial intelligence (AI)-powered shopping assistant dubbed “Ask Mike.” Get the Full Story Complete the form to unlock this article and enjoy unlimited...
July 21, 2026
OpenAI CEO Sam Altman plans to meet with White House officials and U.S. lawmakers next week to brief them on the company’s upcoming models and how they affect work, Bloomberg reported Tuesday (July 21)....
June 04, 2026
Gopuff has added an artificial intelligence (AI)-powered “personal shopping genius” called Go to its instant commerce app. Get the Full Story Complete the form to unlock this article and enjoy...
