Back Office news and trends

Beyond the Hype: What CFOs Should Know About AI Agents
Artificial Intelligence // March 25, 2025

When chief financial officers (CFOs) consider implementing agentic artificial intelligence (AI), they should treat it like other technologies their companies have adopted in the past, with some adjustments to mitigate specific risks that come with the new system. There’s a good reason for this approach:...

DataRobot Launches New AI Application Suites for SAP Business Users
B2B Payments // March 20, 2025

DataRobot has launched new artificial intelligence (AI) application suites for finance and supply chain operations that integrate with SAP solutions. This integration provides SAP business users with a way to rapidly implement AI and securely use their business data, the companies said in a Thursday (March...

Inside Goldman Sachs’ Big Bet on AI at Scale
artificial intelligence // March 20, 2025

Goldman Sachs is aggressively scaling AI for increased productivity and efficiency. They’re implementing their own AI platform, partnering with tech companies, and focusing on security, with a key component being the “AI champions” program to drive adoption. A major focus is enhancing the productivity of...

How CFOs Can Solve for Resource Bottlenecks in Back-Office Innovation
B2B Payments // March 20, 2025

When it comes to the tools and solutions available for back-office architectures, today’s chief financial officers (CFOs) have more choices than ever. But as B2B payments innovation continues marching forward with the rise of embedded finance, digital currencies and the expansion of cross-border transactions, the...

Interviews & Exclusives
Inside Goldman Sachs’ Big Bet on AI at Scale

March 20, 2025
Goldman Sachs is aggressively scaling AI for increased productivity and efficiency. They’re implementing their own AI platform, partnering with tech companies, and focusing on security, with a key component being the “AI champions” program to drive adoption. A major focus is enhancing the productivity of their large developer team through AI tools. This is seen […]

Integrating AI Into Accounts Payable Gives Firms Cash Flow Crystal Ball

March 19, 2025
Bye-bye, cash flow headaches. Hello, artificial intelligence (AI) fortune-telling. The latest PYMNTS Intelligence data from the March 2025 edition of the “Invoice-to-Pay Automation Tracker® Series” reveals that the transformation of...

AI’s Next Job Is as Your Collaborative ‘Digital Chief of Staff’

March 17, 2025
The role of generative artificial intelligence (AI) in the workplace is shifting from summarizing or creating content for single users to co-working and collaboration with multiple agents, according to the...

90% of CFOs Report ‘Very Positive’ ROI From GenAI in Just 9 Months

March 06, 2025
Generative artificial intelligence (GenAI) is changing the business landscape, especially in the financial sector. CFOs of U.S. companies with more than $1 billion in revenue are adopting GenAI to improve...

Quick Reads
Anthropic Inks Deal to Bring Its AI Model to Databricks Platform

March 26, 2025
Artificial intelligence (AI) company Anthropic has launched a five-year partnership with data/artificial intelligence (AI) firm Databricks. The collaboration, announced Wednesday (March 26), will bring Anthropic’s AI models and services to the Databricks Data Intelligence Platform, offering Anthropic’s Claude model to more than 1,000 companies. According to a news release from Databricks, this will allow customers […]

DataRobot Launches New AI Application Suites for SAP Business Users

March 20, 2025
DataRobot has launched new artificial intelligence (AI) application suites for finance and supply chain operations that integrate with SAP solutions. This integration provides SAP business users with a way to rapidly...

Walmart Develops AI Assistant That Helps Merchants Source Products

March 18, 2025
Walmart has developed a generative artificial intelligence (AI)-powered assistant to help its merchants source items for its shelves and its online store. Dubbed “Wally,” the AI assistant generates insights from...

Norm Ai Raises $48 Million to Develop Regulatory AI Agents

March 11, 2025
Regulatory artificial intelligence (AI) agent company Norm Ai said Tuesday (March 11) that it raised another $48 million in funding, bringing to $87 million the total funding it raised in the...