A company the size of Nestlé cannot chase every late invoice at once. Collections teams have limited time, so the order of the calls matters. Nestlé is turning to artificial intelligence agents inside its new SAP finance system to prioritize overdue invoices and tell collectors...
Picture the CFO at a $300 million industrial distributor. For three years she paid her key suppliers on day 10 of a net 30 invoice and pocketed a 2% discount for the trouble. It was policy. Nobody had to approve it. Then, sometime last spring,...
Middle market CFOs are getting themselves stuck by doing what they think is the right thing. And that “right thing” is typically still treating finance modernization as a technology upgrade. Findings in the August 2026 edition of The 2026 Certainty Project, a PYMNTS Intelligence report in collaboration with Fynapse, show how growth is...
The next generation of payment infrastructure is giving CFOs something more valuable than speed. It’s giving them optionality. Real-time rails, richer ISO 20022 data, virtual accounts, embedded FX and automated treasury systems are providing finance teams with new levers over four variables CFOs have historically...
October 28, 2026
The most useful thing an executive learns all year may be that a familiar measure of success is pointing in the wrong direction. Faster customer service can mask processes that create unnecessary work. More financial information can leave consumers less confident. More automation can move invoices along without bringing cash through the door. Across payments […]
September 10, 2026
Middle market CFOs are getting themselves stuck by doing what they think is the right thing. And that “right thing” is typically still treating finance modernization as a technology upgrade....
June 26, 2026
Watch more: What’s Next in Payments With BILL’s Archana Prasad Growing pains aren’t just for kids; they impact small businesses too. Paying suppliers, collecting receivables, reconciling accounts and managing cash...
April 27, 2026
Agentic artificial intelligence (AI) is starting to move from conference-room promise to operating-room reality in financial services, where banks, insurers and asset managers are testing software agents on the manual...
August 24, 2026
Anthropic’s customers in Australia, who have been among the leading adopters of the company’s Claude artificial intelligence (AI) model, tend to use the tool for back-office tasks, the company’s country head said Monday (Aug. 24), Bloomberg reported. Speaking at a National Australia Bank Ltd. event, Theo Hourmouzis, general manager for Australia and New Zealand at Anthropic, said the share […]
May 21, 2026
Coupa is expanding its agentic artificial intelligence ambitions with the acquisition of Tonkean, a deal aimed at making procurement and global trade workflows more autonomous from request to payment. The...
May 21, 2026
Pivot, a software startup developing artificial intelligence for corporate procurement, has raised $40 million in a Series B funding round, the company announced Thursday (May 21). The capital injection brings...
May 07, 2026
BILL plans to reduce its workforce by 30% by the end of the quarter as it sharpens its focus on artificial intelligence, BILL CEO and Founder René Lacerte said Thursday...
