Chatbot Tracker news and trends

Chatbot Tracker: Speaking To Cars Via Smartcar
Chatbots // June 05, 2017

Back in the ‘80s, Knight Rider was a television show that featured not only the great David Hasselhoff but also his trusty sidekick (and car), KITT. Through the use of advanced artificial intelligence, Hasselhoff was able to have conversations with KITT. Get the Full Story...

Chatbot Tracker: Facebook’s Plan For Meaningful Conversations
Chatbots And Commerce // May 23, 2017

While chatbots tend to make almost anything customer-related more efficient, the technology behind them is still in its infant stages. With voice-recognition software like Alexa and Siri moving the ball forward on interactive speaking, consumers’ demand for similar interactions with chatbots may be on the rise....

Chatbot Tracker: Saving $8B Annually by 2022
Chatbots // May 15, 2017

Over the past decade, we’ve seen mobile apps rise to be the go-to item businesses add to their competitive repertoire. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Chatbot Tracker: Facebook Instant Games’ Productivity Impact
Chatbots // May 08, 2017

Fewer applications seems to be Facebook‘s new theme as we move forward in the chatbot arena. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Interviews & Exclusives
Chatbot Tracker: Speaking To Cars Via Smartcar

June 05, 2017
Back in the ‘80s, Knight Rider was a television show that featured not only the great David Hasselhoff but also his trusty sidekick (and car), KITT. Through the use of advanced artificial intelligence, Hasselhoff was able to have conversations with KITT. Get the Full Story Complete the form to unlock this article and enjoy unlimited […]

Chatbot Tracker: Are Payments The Missing Link To Chatbot Success?

April 18, 2017
As the saying goes, money makes the world go around. The same can be said for the potential future success of chatbots. Get the Full Story Complete the form to...

Quick Reads
Chatbot Tracker: A Humorous Chatbot?

December 13, 2016
Be prepared for a chatbot that responds with “Thanks a latte” even if you order a mocha, Americano or just an old-school, plain black coffee. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, […]

Chatbot Tracker: Cyber Monday, Altruism And What Conversations To Avoid

November 29, 2016
Of the three shopping days this weekend, Cyber Monday is arguably the most chatbot-friendly due to the digital nature of the day. Get the Full Story Complete the form to...

Chatbot Tracker: Shipping Gifts And Customer Return Rate

November 22, 2016
Chatbots can help secure purchases but also ship packages. Just in time for the holidays, UPS has launched a beta version of its chatbot that will mimic human conversations to...

Chatbot Tracker: Let Your Chatbot Be Your (Airline Travel) Guide

November 15, 2016
Chatbots can now fly you around the world. This week, Lufthansa’s chatbot named Mildred took flight with capabilities of helping flyers search for cheap flights and book tickets using natural...