Consumer Insights/page/2 news and trends

Nearly Four in Ten Financially Stressed Shoppers Choose Walmart Over Amazon

April 14, 2026
The $42 Billion Checkout Opportunity Hiding in Plain Sight
Retail // April 10, 2026

“Embedded Offers: The Billion-Dollar Opportunity Inside Recent Consumer Spending” is a collaboration between PYMNTS Intelligence and FIS. Based on a Census-balanced survey of 2,754 U.S. consumers conducted from Feb. 12–March 4, 2026, the report examines how shoppers discover, evaluate and redeem offers across grocery, retail and...

When Everything Looks Like AI, Being Real Becomes the Advantage
artificial intelligence // April 08, 2026

Cookware brand Le Creuset paid a digital video artist to spend days shooting and hand-editing footage frame by frame. When the video went live, the comments asked one question: Is this artificial intelligence (AI)? Le Creuset replied it was not in the comments, and some...

Cash Beats Yields as Consumers Prioritize Access to Funds
Cash // April 03, 2026

The certainty that money is available when needed has become a defining concern for households. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Consumers Pass the Debt Test but Fail the Savings Test
Consumer Insights // March 24, 2026

Household finances are showing resilience on the surface, but the underlying sentiment points to a more constrained consumer. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Interviews & Exclusives
Nearly Four in Ten Financially Stressed Shoppers Choose Walmart Over Amazon

April 14, 2026
At the checkout counter, the biggest shift may not be how much consumers buy, but where they choose to buy it and which payment tools help them stretch each purchase a little further. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no […]

Consumers Pass the Debt Test but Fail the Savings Test

March 24, 2026
Household finances are showing resilience on the surface, but the underlying sentiment points to a more constrained consumer. Get the Full Story Complete the form to unlock this article and...

Split Spending: Survival vs. Splurge Defines the New Consumer

March 24, 2026
The most endangered species in retail isn’t brick-and-mortar. It’s the mid-market shopper share of wallet. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Budget Pressure Is Changing What ‘Worth It’ Means to Gen Z

March 19, 2026
Financial stress is pushing more consumers toward digital wallets, and the shift may say less about tech adoption than about how shoppers are trying to stay organized when every dollar...

Quick Reads
The Conference Board Finds Labor Market Optimism Lifts Consumer Confidence

February 24, 2026
Slight improvements in consumers’ expectations for business conditions, labor market conditions and incomes drove a turnaround in consumer confidence in February, The Conference Board said Tuesday (Feb. 24). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our […]

Holiday Shoppers Increase Their Use of Cross-Channel Shopping and AI Tools

December 23, 2025
American consumers spent more this holiday season while using cross-channel shopping and artificial intelligence (AI) tools for bargain hunting and convenience, according to separate analyses by Mastercard and Visa. Get the Full Story...

American Express Reports 9% Increase in Consumer Spending Around Thanksgiving

December 10, 2025
Consumer retail spending from the week before Thanksgiving through Cyber Monday (Dec. 1) was up 9% year over year, American Express Chairman and CEO Stephen J. Squeri said Wednesday (Dec....

Procter & Gamble Says Its ‘Very Strong Price Ladders’ Serve All Consumer Cohorts

October 24, 2025
Procter & Gamble is seeing a split in the shopping habits of consumers, with some buying the company’s products in bulk and others looking to spend only a small amount...