Consumer Protection news and trends

CFPB Staff Return Plan Signals Agency Is Still Standing
CFPB // May 13, 2026

Staffers at the Consumer Financial Protection Bureau (CFPB) are reportedly heading back to the office. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

FTC Records 8-Fold Jump in Losses From Social Media Scams
Fraud Attack // April 27, 2026

New government data shows a significant increase in losses from social media scams. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

DOT Looks to Loosen Airline Consumer Protection Rules
Regulation // January 05, 2026

The U.S. Department of Transportation (DOT) is pivoting away from aggressive regulatory oversight of the airline industry, part of a broader deregulatory agenda that aims to reduce the government’s ability to hold airlines accountable for violations of consumer protection and civil rights laws. Get the...

Rental Scams Cost Consumers $65 Million Since 2020
Fraud Attack // December 23, 2025

The Federal Trade Commission (FTC) says rental scams have cost consumers $65 million since 2020. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Interviews & Exclusives
One Year After Synapse, How Much Have We Really Learned?

May 12, 2025
Welcome to another edition of Washington Weekly, the series in which PYMNTS CEO Karen Webster and QED Investors partner Amias Gerety start their conversation with a Manic Monday check-in. The weekly question: How manic is this Monday? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all […]

Washington Weekly: CFPB’s Future and the Impact of CDFI Cuts on Credit Unions

March 17, 2025
By the standards set previously in Q1, this Monday wasn’t as manic as most. In fact there’s an element of “business as usual” in this installment of the Washington Weekly...

CFPB HQ Shuts Down as Vought Freezes Enforcement

February 09, 2025
The Consumer Financial Protection Bureau’s (CFPB) new boss has put a hold on consumer protections. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

CFPB Says Overdraft Fees Are Junk Fees — But Are They?

January 17, 2024
Labels are popular on Capitol Hill. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Quick Reads
AI-Powered Surveillance Pricing Facing Bans in 26 States

May 14, 2026
A number of states have moved to ban so-called “surveillance pricing” amid pushback from consumers and advocacy groups. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you […]

CFPB Staff Return Plan Signals Agency Is Still Standing

May 13, 2026
Staffers at the Consumer Financial Protection Bureau (CFPB) are reportedly heading back to the office. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

FTC Records 8-Fold Jump in Losses From Social Media Scams

April 27, 2026
New government data shows a significant increase in losses from social media scams. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

DOT Looks to Loosen Airline Consumer Protection Rules

January 05, 2026
The U.S. Department of Transportation (DOT) is pivoting away from aggressive regulatory oversight of the airline industry, part of a broader deregulatory agenda that aims to reduce the government’s ability...