Debt Collectors news and trends

CFPB: Medical Bills Account for 15% of Consumer Complaints
CFPB // November 16, 2023

American consumers are routinely hounded over medical bills they don’t even owe. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Venmo Pursues Customers With Negative Balances
Payment Methods // March 25, 2019

Venmo, the digital money transfer company owned by PayPal, is going after consumers who have a negative balance in their accounts. According to a report in The Wall Street Journal, citing customer service emails reviewed by the paper, Venmo is threatening to involve debt collectors to...

CFPB Fines Debt Collector Security Group $5 Million
CFPB // June 14, 2018

The Consumer Financial Protection Bureau fined Security Group, the debt collector, $5 million in the first fine against a company since it hit Wells Fargo with a $1 billion penalty in April. The Wall Street Journal, citing the Consumer Financial Protection Bureau, reported that the...

FTC Gets $4.1M Judgment Against Fake Payday Lender
Security & Fraud // October 18, 2017

The Federal Trade Commission (FTC) announced Tuesday (Oct. 17) it had obtained a $4.1 million judgment and a ban on a payday lender. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Quick Reads
CFPB Aims to Stop Debt Collectors From Contacting Borrowers at Work

January 02, 2025
The Consumer Financial Protection Bureau (CFPB) is working to prevent unlawful debt collection targeting consumers at their workplace. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you […]

CFPB: Medical Bills Account for 15% of Consumer Complaints

November 16, 2023
American consumers are routinely hounded over medical bills they don’t even owe. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Venmo Pursues Customers With Negative Balances

March 25, 2019
Venmo, the digital money transfer company owned by PayPal, is going after consumers who have a negative balance in their accounts. According to a report in The Wall Street Journal, citing...

CFPB Fines Debt Collector Security Group $5 Million

June 14, 2018
The Consumer Financial Protection Bureau fined Security Group, the debt collector, $5 million in the first fine against a company since it hit Wells Fargo with a $1 billion penalty...