First Tech Federal Credit Union news and trends

Targeted Friction Helps Credit Unions Fight Fraud as Attacks Surge
Credit Unions // February 23, 2023

With the world existing more online than ever, fraud attacks targeting financial institutions (FIs) are a growing threat. Criminals are increasingly succeeding in exploiting the vulnerabilities in FIs’ systems, with approximately 59% of FIs experiencing an increase in their overall fraud rates in 2022, according...

Personalizing the Credit Union Experience Can Avoid Members’ ‘Fight or Flight’
Credit Unions // July 20, 2022

Fight or flight. The classic conflict winds its way through all many aspects of life — even financial services. Turns out that some credit union (CU) consumers would rather vote with their feet than joust with their financial institutions (FIs) in a bid to get...

First Tech Federal Credit Union On Preventing ACH And Check Fraud
Fraud Prevention // June 03, 2022

Digitizing payments has increased ease of use and transaction volumes, but both check and ACH fraud are still commonplace. In this month’s "Digital Fraud Tracker," PYMNTS talked with Seth Ruden, senior director of fraud operations for First Tech Federal Credit Union, about crafting a holistic...

Fraud Execs Say ACH and Check Fraud Pose Ongoing FI Threat
Fraud Prevention // June 02, 2022

Digital payments are quickly becoming the new normal, but there is still a sizable contingent of consumers that prefer cash or paper checks. A recent study found that the proportion of individuals leveraging digital payment methods hit 82% in 2021, an increase from 78% in...

Interviews & Exclusives
Targeted Friction Helps Credit Unions Fight Fraud as Attacks Surge

February 23, 2023
With the world existing more online than ever, fraud attacks targeting financial institutions (FIs) are a growing threat. Criminals are increasingly succeeding in exploiting the vulnerabilities in FIs’ systems, with approximately 59% of FIs experiencing an increase in their overall fraud rates in 2022, according to PYMNTS research. Credit unions have been particular targets. According […]

Personalizing the Credit Union Experience Can Avoid Members’ ‘Fight or Flight’

July 20, 2022
Fight or flight. The classic conflict winds its way through all many aspects of life — even financial services. Turns out that some credit union (CU) consumers would rather vote...

Fraud Execs Say ACH and Check Fraud Pose Ongoing FI Threat

June 02, 2022
Digital payments are quickly becoming the new normal, but there is still a sizable contingent of consumers that prefer cash or paper checks. A recent study found that the proportion...

Credit Unions Are Fine Being ‘Fast Followers’ Rather Than On Tech’s Bleeding Edge

August 30, 2021
Pre-pandemic, credit union (CU) members were unlikely to think of their financial institutions (FIs) as digital innovators, prizing them instead for their in-person — specifically in-branch — experience. The physical...

Quick Reads
clearXchange Network Lands First Credit Union

February 26, 2016
Early Warning’s P2P payments network clearXchange has partnered with First Tech Federal Credit Union to support its 420,000-member network. The Mountain View-based credit union, which has $8.6 billion in assets, has now become the first credit union to partner with the payments network, which, until now, just had banks on its roster. Using Early Warning’s clearXchange’s service, the credit union […]