As retailers grapple with the trillion-dollar returns problem, more merchants are beginning to penalize consumers for sending back items. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...
When consumers choose which retailers to shop with online, the returns process is top of mind. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...
Online return fees appear to be both a blessing and a curse for retailers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...
UPS plans to acquire Happy Returns, a software and reverse logistics company, to expand its returns footprint and enhance its digital solutions. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....
March 28, 2022
As goes online sales growth, so grows the ocean of returns generated for any number of reasons, from fit to finances. The National Retail Federation (NRF) recently put a number on it. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional […]
December 18, 2025
UPS-owned reverse logistics company Happy Returns reportedly plans to use artificial intelligence to combat returns fraud. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to […]
October 26, 2023
Online return fees appear to be both a blessing and a curse for retailers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...
October 25, 2023
UPS plans to acquire Happy Returns, a software and reverse logistics company, to expand its returns footprint and enhance its digital solutions. Get the Full Story Complete the form to unlock this...
November 16, 2022
As retailers look to limit returns during the holiday shopping season, PayPal-owned Happy Returns has debuted a new returns-based revenue stream for Shopify merchants. Get the Full Story Complete the...
