Kohls news and trends

Kohl’s Customers Push CEO to Restore Retailer’s Past Glories
Retail // January 20, 2025

Kohl’s shoppers are reportedly hoping the chain’s new CEO can bring back some old favorites. The retailer appointed in November Michaels Companies CEO Ashley Buchanan to succeed CEO Tom Kingsbury, who stepped down last week. Now, customers are hoping Buchanan can reverse some of the...

Retailers Adjust Strategies to Meet Financially Strained Consumers’ Needs
Retail // January 19, 2025

With ongoing financial strain causing many consumers to live paycheck to paycheck, retailers are adjusting strategies to cater to cost-conscious shoppers. As inflation pressures persist and savings dwindle, retailers are prioritizing value-driven offerings and digital infrastructure to spark increased customer engagement. As inflation outpaces income...

Kohl’s Increases Private Brands Inventory to Bolster Value Messaging
Earnings // November 26, 2024

Kohl’s will sharpen its focus on value by increasing its inventory of private brands and delivering more targeted offers as it works to reverse its declining sales. The retailer said this Tuesday (Nov. 26) while reporting that during the third quarter, it saw its net...

Kohl’s Appoints Michaels Chief Ashley Buchanan to Succeed Retiring CEO
Retail // November 25, 2024

Kohl’s has appointed Michaels Companies CEO Ashley Buchanan to succeed its current CEO Tom Kingsbury when Kingsbury steps down on Jan. 15. Kingsbury will retain an executive advisory role and board seat through his retirement in May, the retailer said in a Monday (Nov. 25)...

Interviews & Exclusives
As Economic Pressures Grow, Retailers Focus on Value, Customer Experience and Community Ties

January 29, 2025
As escalating costs strain household budgets, PYMNTS Intelligence’s latest paycheck-to-paycheck study, “New Reality Check: The Paycheck-to-Paycheck Report: Struggling Consumers Go to Short-Term Strategies to Manage Higher Expenses,” reveals that 78% of consumers have experienced higher costs for essential services and about two-thirds live paycheck to paycheck. Among this group, 24% struggle with bill payments, with […]

Mass Market Retailers Cut Prices to Win Budget-Conscious Shoppers This Holiday Season

October 10, 2024
As we approach the holiday season, mass merchants and dollar stores are unveiling a plethora of new deals designed to attract budget-conscious consumers grappling with financial struggles. This year, many...

Retailers Play the Value Card to Capture Consumer Spend

November 28, 2023
Whether a retailer rang up a sales symphony or lagged behind this quarter, they all evaluated a common make-or-break factor: the significance of delivering value to the customer. And if...

Sephora Keeps Kohl’s Registers Ringing as Other Categories Weaken

November 21, 2023
As temperatures stayed warm in September and October, Kohl’s discovered that it had a surplus of its cold weather inventory beyond what was initially expected. In response to the downturn...

Quick Reads
Kohl’s Customers Push CEO to Restore Retailer’s Past Glories

January 20, 2025
Kohl’s shoppers are reportedly hoping the chain’s new CEO can bring back some old favorites. The retailer appointed in November Michaels Companies CEO Ashley Buchanan to succeed CEO Tom Kingsbury, who stepped down last week. Now, customers are hoping Buchanan can reverse some of the moves by his predecessor that upset Kohl’s longtime shoppers and […]

Kohl’s Increases Private Brands Inventory to Bolster Value Messaging

November 26, 2024
Kohl’s will sharpen its focus on value by increasing its inventory of private brands and delivering more targeted offers as it works to reverse its declining sales. The retailer said...

Kohl’s Appoints Michaels Chief Ashley Buchanan to Succeed Retiring CEO

November 25, 2024
Kohl’s has appointed Michaels Companies CEO Ashley Buchanan to succeed its current CEO Tom Kingsbury when Kingsbury steps down on Jan. 15. Kingsbury will retain an executive advisory role and...

Kohl’s Promotes Value to Middle-Income Consumers Buffeted by Inflation

May 30, 2024
Kohl’s is looking to boost its sagging sales by promoting value to consumers who have been buffeted by high interest rates and inflation. During the quarter ended May 4, the...