Kohls news and trends

Store Card Revenue Under Pressure From Late Fee Change, BNPL
Credit Cards // April 10, 2024

Retailers’ revenue from store credit cards is reportedly facing pressure for several reasons. These forces are impacting all retailers, but especially department stores, whose businesses face other challenges as well, CNBC reported Wednesday (April 10). The latest change affecting store credit cards is the new federal rule...

Kroger Offloading Specialty Pharmacy Suggests Sometimes Less Is More
Retail // March 22, 2024

With Kroger selling off its specialty pharmacy business, it seems that retailers’ efforts to pack more and more into their stores may not always be the right move. The Kroger Company announced plans to sell the business to CarelonRx, a subsidiary of Elevance Health, earlier this week, with the sale expected to...

Kohl’s Takes Baby Steps Toward Growth With New Babies ‘R’ Us Partnership
Retail // March 12, 2024

As Kohl’s finds partnerships to be a bright spot in an otherwise challenging retail environment, the department store chain is teaming up with Babies “R” Us to further expand its store-in-store offerings. The company announced Tuesday (March 12) alongside its fourth-quarter and full-year fiscal 2023...

Department Stores Face Financial Pressure From Proposed Junk Fee Ban
Credit Cards // February 07, 2024

The changing credit card landscape could mean trouble for department stores. Retailers like Macy’s and Nordstrom are dealing with a pair of card-related threats to their bottom lines, The Wall Street Journal reported Wednesday (Feb. 7). The first is a proposal by the Consumer Financial...

Interviews & Exclusives
Retailers Play the Value Card to Capture Consumer Spend

November 28, 2023
Whether a retailer rang up a sales symphony or lagged behind this quarter, they all evaluated a common make-or-break factor: the significance of delivering value to the customer. And if that value didn’t strike a chord with the customer, they weren’t window shopping — they sought a better deal elsewhere to bag the most savings […]

Sephora Keeps Kohl’s Registers Ringing as Other Categories Weaken

November 21, 2023
As temperatures stayed warm in September and October, Kohl’s discovered that it had a surplus of its cold weather inventory beyond what was initially expected. In response to the downturn...

Will Amazon’s New Returns Policy Stoke Fires of Consumers’ Ire?

April 18, 2023
One way to keep customers within an eCommerce ecosystem is to charge them if they stray. That’s one way to do it.  But it begs the question as to whether there...

Fiserv: What The 2019 Holiday Shopping Data Says About 2020 Spend

January 20, 2020
’Tis the season for … looking back at 2019 holiday sales trends, and figuring out what they mean for payments and commerce so far. Based on the incoming data, it...

Quick Reads
Instacart Becomes Kohl’s Same-Day Delivery Partner, Continues Expansion Beyond Grocery

May 02, 2024
Instacart has become the exclusive same-day delivery partner of Kohl’s. With Kohl’s now on the Instacart App, nearly 109 million households can access same-day delivery from 1,172 Kohl’s department stores across the United States, Instacart said in a Thursday (May 2) press release. Customers can shop and order same-day or scheduled delivery of accessories, home essentials, skin care, beauty […]

Store Card Revenue Under Pressure From Late Fee Change, BNPL

April 10, 2024
Retailers’ revenue from store credit cards is reportedly facing pressure for several reasons. These forces are impacting all retailers, but especially department stores, whose businesses face other challenges as well,...

Department Stores Face Financial Pressure From Proposed Junk Fee Ban

February 07, 2024
The changing credit card landscape could mean trouble for department stores. Retailers like Macy’s and Nordstrom are dealing with a pair of card-related threats to their bottom lines, The Wall...

Retailers Expect Interest Rates and Inflation to Slow Holiday Spending

November 21, 2023
Retailers are reportedly bracing for a tough holiday season, with economic demand slowing and outlooks mixed. Despite offering higher discounts and competitive promotions, retailers are uncertain if these measures will...