Citi news and trends

Citi Upgrades Premier Card As Travel Spending Takes Off
Travel Payments // May 13, 2024

Citi is enhancing its Premier credit card to offer new benefits and protections for travelers. The banking giant’s Strata Premier card, announced Monday (May 13), offers increased benefits and more opportunities to earn rewards, and comes amid a surge in spending on travel across age and income...

US Financial Giants Including Visa and JPMorgan Test Shared Ledger Tech
Banking // May 08, 2024

The U.S. financial system is exploring the use of shared ledger technology for multi-asset transactions. The project will involve a number of high-profile financial institutions (FIs) — including Visa, Mastercard, Citi and JPMorgan — managed by the Securities Industry and Financial Markets Association (SIFMA). “In the current financial system,...

Five Ways Consumers Are Pumping the Brakes on Spending
Consumer Insights // May 06, 2024

We may be witnessing the beginnings of a great pullback in consumer spending. At least in some areas. As paycheck-to-paycheck living remains a reality for most U.S. consumers, the strategies are multipronged: trading down, trading off, or choosing where to allocate what seem to be increasingly limited resources....

Citi’s Chief Digital Officer Connects Data to Customer Experience
Digital Banking // May 06, 2024

The amount of data now being generated by consumers is testing the constraints of the dictionary. Only 10 years ago it was measured in terabytes, which is a trillion bytes. But now those 329 million terabytes of data are generated every day, and data scientists have applied a relatively new term: The Zettabyte Era....

Interviews & Exclusives
Five Ways Consumers Are Pumping the Brakes on Spending

May 06, 2024
We may be witnessing the beginnings of a great pullback in consumer spending. At least in some areas. As paycheck-to-paycheck living remains a reality for most U.S. consumers, the strategies are multipronged: trading down, trading off, or choosing where to allocate what seem to be increasingly limited resources. Headed into 2024, PYMNTS found some shifts already in place. […]

Citi’s Chief Digital Officer Connects Data to Customer Experience

May 06, 2024
The amount of data now being generated by consumers is testing the constraints of the dictionary. Only 10 years ago it was measured in terabytes, which is a trillion bytes. But now those 329 million terabytes of...

Virtual Cards Set to Transform Buyer-Supplier Relationships

April 23, 2024
Management guru Peter Drucker once said that “wherever you see a successful business, somebody made a courageous decision.” That’s the spirit behind the Certainty Project, a study from PYMNTS Intelligence highlighting...

Senators Press Banks for Better Defenses Against Wire Fraud

April 19, 2024
The looming specter of wire fraud has spurred lawmakers to press big banks for better defenses against bad actors — and a detailing of the impact the scams have had on consumers....

Quick Reads
Report: Citi’s Heads of Legacy Franchises, Operations and Technology Depart

May 14, 2024
Citi has reportedly announced in an internal memo the departure of two executives, including one who implemented the bank’s recently completed restructuring. Titi Cole, who was the head of legacy franchises and executed Citi’s plan to sell consumer banking businesses in nine non-core markets, has left to take a role at nonprofit, Reuters reported Tuesday (May 14), […]

Citi Upgrades Premier Card As Travel Spending Takes Off

May 13, 2024
Citi is enhancing its Premier credit card to offer new benefits and protections for travelers. The banking giant’s Strata Premier card, announced Monday (May 13), offers increased benefits and more opportunities to...

US Financial Giants Including Visa and JPMorgan Test Shared Ledger Tech

May 08, 2024
The U.S. financial system is exploring the use of shared ledger technology for multi-asset transactions. The project will involve a number of high-profile financial institutions (FIs) — including Visa, Mastercard, Citi and...

Citi CEO Jane Fraser Says Consumers ‘More Discerning’ in Spending

April 30, 2024
Consumers are becoming more cautious in their spending, Citi CEO Jane Fraser said Tuesday (April 30). Speaking at the bank’s annual meeting, Fraser told shareholders that while consumers remain “healthy and resilient,” they are...