Banks have spent years launching artificial intelligence (AI) chatbots and virtual assistants. Citigroup’s latest deployment is less visible and more valuable: an AI document-processing system that compresses account opening review time from over an hour to 15 minutes. Get the Full Story Complete the form...
Citi’s Thursday (May 7) Investor Day presentation sketched out a bank betting on a technology-driven growth strategy, with executives demonstrating that artificial intelligence (AI) is now moving from back-office experimentation into a core operating layer across cards, payments, wealth management and consumer banking. Get the...
Banking giant Citi has debuted a platform to let it launch artificial intelligence agents throughout the company. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...
Citigroup has reportedly increased its global AI market forecast amid rising enterprise adoption. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...
April 22, 2026
Explore more conversations like this From the Block. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and to the sharing […]
February 06, 2026
Watch more: The Digital Shift With Citi’s Biswarup Chatterjee Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
January 19, 2026
For much of blockchain’s commercial life, regulation functioned as a question mark rather than a framework. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
January 13, 2026
When PYMNTS and Citi launched the “From the Block” podcast, the goal was not to unpack the mechanics of blockchain or recap legislative fine print. It was to answer a...
June 04, 2026
The largest U.S. banks are building their own blockchain payment network, a direct response to crypto firms that are pushing deeper into core banking territory under a crypto-friendly Trump administration. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. […]
May 03, 2026
Banking giant Citi has debuted a platform to let it launch artificial intelligence agents throughout the company. Get the Full Story Complete the form to unlock this article and enjoy...
April 28, 2026
Citigroup has reportedly increased its global AI market forecast amid rising enterprise adoption. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...
April 08, 2026
Citigroup has identified an initial 50 processes that it aims to automate, and the bank is already seeing results from those it has transformed, Reuters reported Wednesday (April 8), citing...
