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T-Mobile Drops Plan to Shift Customer to Higher Tiers After Backlash
Subscriptions // October 25, 2023

T-Mobile US has scrapped a program that would have required certain customers to switch to more expensive wireless plans. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

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T-Mobile and OpenAI Partner on AI-Powered Customer Service Platform

September 18, 2024
Wireless provider T-Mobile has partnered with OpenAI to create an artificial intelligence (AI)-powered customer service platform that will be used by T-Mobile and will create a blueprint that can be used by companies in other industries. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS […]

T-Mobile Drops Plan to Shift Customer to Higher Tiers After Backlash

October 25, 2023
T-Mobile US has scrapped a program that would have required certain customers to switch to more expensive wireless plans. Get the Full Story Complete the form to unlock this article and...