Negative Reviews news and trends

Yelp Wins Court Ruling About Negative Online Reviews
Legal // July 03, 2018

A recent California Supreme Court decision that essentially allows a negative Yelp post to stand about a lawyer could help determine how online reviews are treated in the future. The case could also influence how much responsibility third-party platforms have when consumers complain about goods...

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FTC Sends Refunds in Case Alleging Concealment of Negative Reviews

January 28, 2025
The Federal Trade Commission (FTC) is sending nearly $2.4 million to customers of fast-fashion retailer Fashion Nova, which the agency alleged prevented negative reviews from being posted on the company’s website. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins […]