Yelp Inc. has delivered a record-breaking performance for its second quarter results released Thursday (Aug. 3). According to their earnings report, the online business reviews company saw their net revenue increase by 13% year over year in the second quarter to reach a high of $337 million....
The Consumer Financial Protection Bureau (CFPB) on Tuesday (March 22) unveiled policy guidance on “potentially illegal practices related to consumer reviews,” saying it “seeks to ensure that customers can write reviews, particularly ones posted online, about financial products and services that accurately reflect their opinions...
How Customer Reviews Provide Lifeblood To Restaurant Operations Details gleaned online — including menus and reviews — carry a lot of weight when consumers are deciding where to dine. The days of stopping by brick-and-mortar establishments to check out menus and sample food are long...
The pandemic is having monumental impacts on restaurants’ operations and interactions with potential diners, pushing to the forefront services that offer quick and seamless online ordering tools to reach customers stuck in their homes. It is also shedding light on just how digital the restaurant...
November 13, 2023
In today’s digital age, consumers have access to a wealth of information that helps them make informed decisions, especially when choosing a restaurant. In this context, online reviews and social media platforms have become vital for diners to share their experiences and gather information. In “Connected Dining: Word of Mouth in the Digital Age,” PYMNTS […]
April 28, 2017
Buying items online has become a regular everyday occurrence. With access to smart devices and laptops, consumers have the ability order anything from anywhere at anytime. An issue that can arise...
August 03, 2023
Yelp Inc. has delivered a record-breaking performance for its second quarter results released Thursday (Aug. 3). According to their earnings report, the online business reviews company saw their net revenue increase by 13% year over year in the second quarter to reach a high of $337 million. It was $7 million more than the company’s second-quarter outlook […]
March 22, 2022
The Consumer Financial Protection Bureau (CFPB) on Tuesday (March 22) unveiled policy guidance on “potentially illegal practices related to consumer reviews,” saying it “seeks to ensure that customers can write...
April 28, 2017
Talend, a leader in cloud and big data integration software, announced in a press release the results of an international consumer and IT business survey that reveals a surprising gap between customer expectations and...
December 23, 2016
Online shopping is no longer reserved for the tech-savvy, with a new Pew Research Center survey finding eight in 10 American adults shop online. According to Pew, 79 percent made...
