News

57% of Large Firms Report Bot or Agent Incidents or Losses

October 25, 2026
Who You Gonna Call? The Librarian.
The Weekender // October 24, 2026

If something strange is happening in your neighborhood this Halloween, you might want to call the librarian. Concord Public Library in New Hampshire is encouraging patrons to borrow a ghost detector or thermal imaging camera as part of its October Halloween programming. Alongside crafts and a...

American Express Expands Travel Platform With Airbnb Integration
Travel Payments // October 23, 2026

American Express and Airbnb have announced a partnership that will offer eligible American Express U.S. Card Members more choices of places to stay when traveling and additional ways to earn points. With this partnership, eligible U.S. Card Members can book stays with Airbnb through AmexTravel.com or the Amex Travel App and...

Fiserv Appoints Mastercard Senior Strategic Advisor Raj Seshadri to Board
Personnel // October 23, 2026

Fiserv has announced that Raj Seshadri, senior strategic advisor to the CEO of Mastercard, will join Fiserv’s board of directors and enhance its collective expertise around uniting commerce and finance. She will join the board Nov. 30. Seshadri has been with Mastercard for more than a decade and,...

Customers Bank Uses AI to Close Commercial Loans in 7 Days
Artificial Intelligence // October 23, 2026

Commercial loans can take weeks to close, and Pennsylvania-based Customers Bank put its typical wait at 30 to 60 days. A pilot of its artificial intelligence (AI)-powered process closed select commercial loans in seven days, the bank said in July in its Q2 earnings release....

Interviews & Exclusives
57% of Large Firms Report Bot or Agent Incidents or Losses

October 25, 2026
An identity check that stops a fraudster protects a business. One that blocks a legitimate customer costs it a sale. As automated agents handle more activity, enterprises have to establish who an agent represents and what it’s authorized to do, while keeping ordinary transactions moving. The PYMNTS Intelligence report, “How Enterprises Can Build a ‘Know […]

92% See AP Automation as a Way to Move Beyond Routine Tasks

October 23, 2026
Businesses looking to automate supplier payments are giving technology teams a bigger say in purchasing decisions, and the reason starts with a practical priority: making new software work with what...

AI Shifts Underwriting From the Person to the Purchase

October 23, 2026
The credit score has a strange blind spot. It knows a lot about the borrower and almost nothing about what the borrower is about to buy. And as latest installment...

Nvidia and Reflection Make Open Models Enterprise-Ready

October 22, 2026
Chinese labs have led the open-weight artificial intelligence (AI) race for most of the year. This week, the U.S. stacked up its own entries, with Nvidia and Reflection releasing models...

Quick Reads
American Express Expands Travel Platform With Airbnb Integration

October 23, 2026
American Express and Airbnb have announced a partnership that will offer eligible American Express U.S. Card Members more choices of places to stay when traveling and additional ways to earn points. With this partnership, eligible U.S. Card Members can book stays with Airbnb through AmexTravel.com or the Amex Travel App and earn rewards, the companies said in a Thursday (Oct. 22) press […]

Fiserv Appoints Mastercard Senior Strategic Advisor Raj Seshadri to Board

October 23, 2026
Fiserv has announced that Raj Seshadri, senior strategic advisor to the CEO of Mastercard, will join Fiserv’s board of directors and enhance its collective expertise around uniting commerce and finance. She will join...

Polygon Secures US Money Transmitter Licenses

October 23, 2026
Polygon has completed its acquisition of Coinme, making Polygon Open Money Stack a U.S.-regulated payments platform, the company said in an Oct. 14 blog post. “This is a huge step for Polygon,” the company said...

Sezzle Pursues National Bank Charter to Add FDIC-Insured Deposit Accounts

October 23, 2026
FinTech company Sezzle has begun the formal charter application process to establish a national bank that would offer a broad range of banking products and services, the company said in a...