In 2024, UPS achieved significant milestones in its digital transformation and operational efficiency efforts, driven by the evolution of its Digital Access Program (DAP) and use of RFID tagging technology, both of which have played a crucial role in the company’s progress. DAP, which streamlines...
Seasonal jobs are reportedly shifting from retail stores to eCommerce fulfillment centers as businesses respond to consumers’ changing holiday shopping habits. While the number of seasonal jobs at retailers dropped from 564,000 last year to 520,000 this year, Amazon added 250,000 seasonal positions and UPS...
As the holiday shopping season begins earlier and lasts longer, shipping costs are rising sharply, creating additional challenges for retailers and consumers alike as FedEx and UPS extend their surcharge windows this year. Retailers and businesses are struggling with rising costs, as shipping fees have...
Softened pricing, heightened labor cost, and a freight demand pullback are battering the shipping sector. And add to that dynamic operating landscape the recent delays as a result of the CrowdStrike-led Microsoft outage late Thursday (July 18). United Parcel Service (UPS) has been particularly impacted...
September 22, 2023
Wall Street’s focus on FedEx has been trained on cost cutting, and as we profiled here in the immediate wake of earnings, investors have cheered the efforts, pushing the shares higher. But the latest earnings results also show that, despite a series of sequential monthly improvements, there still remains pressure on package volumes across several key […]
April 18, 2023
One way to keep customers within an eCommerce ecosystem is to charge them if they stray. That’s one way to do it. But it begs the question as to whether there...
September 04, 2020
With supply chains backlogged, cut short and all-around disrupted in the midst of the global pandemic, businesses had to act fast. For many, that meant a business model pivot, a...
June 04, 2020
As more and more retail commerce is done online, the battle to get goods to doorsteps with haste is becoming ever more heated. At the center of it all is...
March 26, 2025
UPS is debuting a tool to help online shoppers view the added cost of tariffs. UPS Global Checkout is designed to ease international trade as a trade war between the United States and other nations complicates eCommerce shipping, according to a Wednesday (March 26) press release. “Until now, international purchases often arrived with an unpleasant […]
December 24, 2024
Seasonal jobs are reportedly shifting from retail stores to eCommerce fulfillment centers as businesses respond to consumers’ changing holiday shopping habits. While the number of seasonal jobs at retailers dropped...
July 19, 2024
Both UPS and FedEx told their customers Friday (July 19) that package deliveries may be delayed due to the global Microsoft outage that began late Thursday (July 18). “A third-party...
April 23, 2024
UPS is looking to returns and big-and-bulky deliveries to expand its addressable market at a time when its shipping volumes have been decreasing. The company saw a slower rate of...
