One if by land, two if by sea — headaches, that is. With the recent news that, after 22 years of partnership, UPS is replacing FedEx as the primary air cargo provider for the United States Postal Service (USPS), air transport is now top of...
Online commerce customer experience platform AfterShip has enabled Apple Wallet Order Tracking to allow users to receive delivery updates in real time through Apple Wallet. The new feature is now available to AfterShip’s merchant customers, AfterShip said in a Tuesday (Feb. 20) news release. AfterShip tracks...
Artificial intelligence (AI) is rapidly advancing and transforming industries across the globe. While it promises to enhance productivity and efficiency, there is growing concern about its impact on jobs. Companies like United Parcel Service Inc. (UPS) and BlackRock Inc. have recently undergone significant layoffs, according...
The pressures confronting UPS may point to wider seismic shifts with eCommerce and the last mile. As the shipping giant gears up for a restructuring and layoffs, it may be Amazon that benefits, having made inroads with its efforts to cement fulfillment services with merchants and third-party sellers. UPS...
September 22, 2023
Wall Street’s focus on FedEx has been trained on cost cutting, and as we profiled here in the immediate wake of earnings, investors have cheered the efforts, pushing the shares higher. But the latest earnings results also show that, despite a series of sequential monthly improvements, there still remains pressure on package volumes across several key […]
April 18, 2023
One way to keep customers within an eCommerce ecosystem is to charge them if they stray. That’s one way to do it. But it begs the question as to whether there...
September 04, 2020
With supply chains backlogged, cut short and all-around disrupted in the midst of the global pandemic, businesses had to act fast. For many, that meant a business model pivot, a...
June 04, 2020
As more and more retail commerce is done online, the battle to get goods to doorsteps with haste is becoming ever more heated. At the center of it all is...
April 23, 2024
UPS is looking to returns and big-and-bulky deliveries to expand its addressable market at a time when its shipping volumes have been decreasing. The company saw a slower rate of decline in shipping volumes during the first quarter while still facing a challenging macroeconomic environment, UPS executives said Tuesday (April 23) during the company’s quarterly […]
February 20, 2024
Online commerce customer experience platform AfterShip has enabled Apple Wallet Order Tracking to allow users to receive delivery updates in real time through Apple Wallet. The new feature is now...
February 09, 2024
Artificial intelligence (AI) is rapidly advancing and transforming industries across the globe. While it promises to enhance productivity and efficiency, there is growing concern about its impact on jobs. Companies...
January 30, 2024
UPS is cutting jobs and considering selling one of its businesses as shipping volumes decline. The shipping giant will eliminate 12,000 positions — chiefly full-time and part-time management roles and contract workers...
