Amazon has brought Alexa+ to the U.K., the first European country to receive the AI voice assistant. Alexa+ is now available across Great Britain as part of an early access program, with hundreds of thousands of customers expected to get invitations in the weeks ahead,...
The corporate front desk and the internal help desk are becoming faster, smarter and always on. New data from RingCentral and ServiceNow shows AI systems handling inbound calls and resolving IT tickets at scale. AI’s New Front Desk One significant example of artificial intelligence moving...
Google has reportedly agreed to a preliminary settlement in a class action lawsuit that alleged that the firm’s Google Assistant spied on smartphone users. The proposed $68 million settlement was filed Friday (Jan. 23) and requires approval by a judge, Reuters reported Monday (Jan. 26)....
Voice will finally pull agentic commerce onto the mobile phone by turning complex, desktop-only “go do this for me” prompts into natural, spoken conversations that consumers can have anywhere. The platforms that win in 2026 will be those that embed capable voice agents deeply into...
August 03, 2026
Watch more: Monday Conversation With Gradium’s Neil Zeghidour Voice AI can hear every word you said and still have no idea what you meant. Anyone who has argued with a voice assistant already knows that. The transcript may be accurate, but the experience (and the outcome) can still be maddening. That gap becomes far more […]
January 06, 2026
Voice will finally pull agentic commerce onto the mobile phone by turning complex, desktop-only “go do this for me” prompts into natural, spoken conversations that consumers can have anywhere. The...
April 08, 2025
Generative artificial intelligence (GenAI) is gaining traction among U.S. consumers across all age groups, according to a new PYMNTS Intelligence report, even as enthusiasm cools for voice assistants. The study,...
March 20, 2025
When Apple’s artificial intelligence (AI) assistant, Siri, debuted in 2011, it was revolutionary for giving users the ability to “talk” to their smartphone. Siri’s capabilities were made possible by machine...
March 19, 2026
Amazon has brought Alexa+ to the U.K., the first European country to receive the AI voice assistant. Alexa+ is now available across Great Britain as part of an early access program, with hundreds of thousands of customers expected to get invitations in the weeks ahead, Amazon announced Thursday (March 19). According to Amazon’s announcement, Alexa is the […]
January 26, 2026
Google has reportedly agreed to a preliminary settlement in a class action lawsuit that alleged that the firm’s Google Assistant spied on smartphone users. The proposed $68 million settlement was...
May 27, 2025
Anthropic has begun rolling out voice mode in beta for its artificial intelligence (AI) assistant, Claude. “Try starting a voice conversation and asking Claude to summarize your calendar or search...
May 22, 2025
Apple reportedly plans to introduce artificial intelligence (AI)-enhanced smart glasses that would compete with Meta’s Ray-Bans. The company aims to produce a large quantity of prototypes by the end of...
