The expansion involves partnerships in the apparel, beauty and home spaces, with Macy’s, Anthropologie, The North Face, Vans and Timberland now available options to customers, the release said.
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“This is what we mean by the mall in your pocket: the brands you already know and trust, on the shelf near you, delivered as easily as walking into the mall used to be,” DoorDash Chief Revenue Officer Shanna Prevé said in the release. “You can get Macy’s or Anthropologie in as little as an hour and return it just as easily if it’s not right, no box, no label, back on the shelf and the money back in your pocket. For retailers, it means turning the stores they already have into a growth channel, not a warehouse three states away.”
The returns are possible via Dasher Returns, which lets consumers pay a flat $7.99 fee to schedule a return for an eligible retail order, and a Dasher can retrieve it from their door in as quickly as 30 minutes and bring it back to the store, according to the release. Pricing and times are subject to change.
“The return is processed on the spot, the item can go directly back on the shelf, and the consumer receives their refund within days,” the release said.
DoorDash last week announced a drone delivery partnership with Lowe’s and Google’s Wing, PYMNTS reported Thursday (Sept. 24).
The move and others like it are giving retailers a way to find out what delivery speed is worth, PYMNTS reported Friday (Sept. 25). More than 20% of orders on the DoorDash platform last year traveled between three and five miles, but those orders took almost 25% longer than shorter deliveries, mainly because pairing them with a driver took longer. Drone-delivered orders arrived in an average of 25 minutes during 2025, while some locations taking part in partner drone pilots saw order volumes grow by around 30%.
“Whether the arithmetic works will depend heavily on cost,” the report said, citing Barclays research showing autonomous delivery costs below that of conventional delivery. “Cutting several dollars from fulfillment does more to improve the economics of delivering a $15 order than a $150 order.”
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