Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Visa Finds AI Models Fail 43% of Shopping Test Runs
November 05, 2026

Visa found that when 22 artificial intelligence models from 12 labs were put through realistic shopping scenarios, 57.2% of the test runs passed and 42.8% failed, according to a Thursday (Nov. 5) press release. Among the best-performing AI models, 82.2% of test runs passed, while...

Artificial Intelligence
Open Models Crowd the Top as Kimi and Mistral Match the Frontier
November 05, 2026

The gap between open and closed artificial intelligence models narrowed again this week. Moonshot released the weights for Kimi K3.1 Pro, and Mistral did the same for Large 4. Both pitch finance as a core use case. Moonshot, Mistral and Tencent Open Their Flagships Moonshot...

Artificial Intelligence
Apple Capped AI Spending. PYMNTS Data Shows Where CFOs Should Spend More.
November 05, 2026

Does enterprise artificial intelligence (AI) save teams money, or cost companies cash? It’s a question with a potentially category-defining answer, and it’s one that depends on whom you ask. News broke this week, for example, that Apple is reportedly putting its employees’ AI usage on...

Artificial Intelligence
FinTechs Hand AI Agents the Company Card
November 05, 2026

Artificial intelligence (AI) agents are getting corporate cards of their own. The cards let the agents buy supplies, book travel and pay vendors without an employee entering payment details for every purchase. Ramp, Mercury, Corpay and Sunrate are introducing cards for autonomous agents. Spending limits,...

Artificial Intelligence
Midterm Results Set Stage for Tougher Cybersecurity and AI Oversight
November 05, 2026

Democratic control of Congress is expected to bring closer scrutiny of federal cybersecurity staffing, government use of artificial intelligence (AI) surveillance and technology companies’ safety practices, shifting Washington’s technology agenda toward oversight when the new Congress convenes in January. The election results give Democrats investigative...

Artificial Intelligence
Mercedes Hopes to Woo Motorists With In-Car Conversational AI 
November 05, 2026

Mercedes-Benz believes there is a market for drivers who wish to talk to their cars. That’s the thinking behind the luxury car company’s effort to bring conversational artificial intelligence (AI) into its vehicles via a partnership with MIT spinout Liquid AI, the Wall Street Journal...

Artificial Intelligence
Firmly Lands $15 Million as Investors Back the Merchant Side of Agentic Commerce
November 05, 2026

Artificial intelligence agents are becoming a new place to shop faster than merchants can plug into them. Analysts expect AI-driven traffic to retail sites in the United States to grow 130% year over year this holiday season, according to a Thursday (Nov. 5) press release...

Artificial Intelligence
How Large US Companies Put AI Agents to Work
November 05, 2026

AI agents have crossed the company threshold. Getting permission to do the work is taking longer. “The Agentic Edge Index: How Leading Companies Put AI to Work” is a PYMNTS Intelligence report from the Enterprise AI Benchmark Series. It introduces the Agentic Edge Index and...

Artificial Intelligence
Tencent Targets Financial Analysis With Hy4 AI Model
November 04, 2026

Tencent has released its latest generation large language model, Hy4, saying in a Wednesday (Nov. 4) press release that it “now ranks among the world’s leading open-source AI models.” Hy4 introduces visual understanding capabilities for the first time; introduces computer-use capabilities for the first time; provides major improvements in...