Consumer Insights

Consumer Insights
Consumer Sentiment Predicts Prolonged Economic Turbulence
April 30, 2023

Government data confirms what consumers already know: Market and Main Street stabilization may be further off than previously thought. The Bureau of Economic Analysis (BEA) released its Q1 2023 GDP advance estimate report Thursday (April 27), and the numbers indicate a tumultuous economic landscape may...

Consumer Insights
Discounts Can Motivate Low-Income Consumers to Use Aggregators
April 21, 2023

Unsurprisingly, restaurant aggregator adoption is smaller among lower-income consumers, but special offers can help shift this. By the Numbers Research from PYMNTS’ new exclusive report “Connected Dining: Third-Party Restaurant Aggregators Keep the Young and Affluent Engaged,” which draws from a March survey of nearly 2,300...

Consumer Insights
Fed’s Beige Book Points Toward Consumer Spending Slowdown
April 19, 2023

Connect the data dots and a story emerges — where the Fed’s Beige Book hints at what to come. And what’s to come looks to be a slowdown in consumer spending. The central bank’s latest offering covers March, and states that “overall economic activity was...

Consumer Insights
42% of Consumers Trade Other Luxuries for Travel
April 17, 2023

This installment of PYMNTS’ miniseries based around consumer spending patterns focuses on the travel sector. Getting away from it all has been one of the last discretionary items consumers are forgoing in their ongoing battle to combat inflation. This reluctance highlights the importance of travel...

Consumer Insights
One-Third of Consumers Don’t Plan to Cut Luxury Retail Spend
April 17, 2023

This next installment of PYMNTS’ miniseries based around consumer spending patterns focuses on the luxury retail sector. One would think that as consumers pull back on pricier purchases such as electronics and other appliances amid bargain-seeking behavior, the luxury retail sector would be feeling the...

Consumer Insights
Consumer Sentiment Inches Up in March, Driven by Low-Income Consumers
April 14, 2023

Consumers are feeling slightly better about the economy but are uncertain about inflation. Consumer sentiment about the economic environment inched up by about 2% in April, according to preliminary results from the University of Michigan’s monthly Surveys of Consumers, which were released Friday (April 14)....

Consumer Insights
Millennials Shift to Grocery to Avoid Tipping Pressure at Restaurants
April 12, 2023

PYMNTS data finds millennials may tip more than other diners, but it’s hurting their loyalty. By the Numbers Research from PYMNTS’ study “Connected Dining: Inflationary Pressure Squeezes Restaurant Tips,” which drew from a survey of more than 2,200 U.S. consumers, found that millennials are the...

Consumer Insights
Why Digital Mainstream Baby Boomers Are a Merchant’s Golden Demographic
April 12, 2023

As the business world looks for new ways to court millennials and Gen Z, baby boomers get somewhat overlooked, and that’s a missed opportunity given their economic profile. The view of baby boomers — born between 1946 and 1964 — is changing as the image...

Consumer Insights
73% of Families With Kids Cut Grocery Spend as Food Prices Remain High
April 10, 2023

PYMNTS research finds consumers are putting deals first when it comes to grocery shopping. Despite inflation’s incremental, uneven shift down, consumers remain wary about when prices will begin to ease for essentials such as food, which still costs 10.2% more than it did a year...