Loyalty & Rewards

Loyalty & Rewards
Chipotle: Brands Can Drive Loyalty Without Bearing the Cost of Freebies or Discounts
October 13, 2021

Where once even having a loyalty program was enough for a restaurant to stand out against the competition, now digital rewards are table stakes, which means brands need to find creative ways to build deeper relationships with their customers. While offering higher-value rewards is certainly...

Loyalty & Rewards
PayPal’s Honey Begins Offering Cash Back
October 05, 2021

PayPal’s coupon service Honey is now offering cash back, giving U.S. customers another way to redeem Honey Gold points while online shopping. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Loyalty & Rewards
Expedia Combines Consumer Rewards Programs Across Travel Businesses
October 03, 2021

Expedia Group is looking into expanding its customer loyalty program, CNBC writes, which will make it “the most complete travel rewards offering.” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Loyalty & Rewards
Crypto Marketplace Bakkt App Users Connect 1B Loyalty Points, Miles
September 30, 2021

Digital asset marketplace startup Bakkt has reached a milestone of 1 billion points and miles being linked to its app by users since the company launched the app in March, according to a press release on Thursday (Sept. 30). Get the Full Story Complete the form to unlock this...

Loyalty & Rewards
Bakkt, Choice Hotels Expand Hospitality Chain’s Rewards Program
September 28, 2021

Digital asset marketplace Bakkt has officially launched of its previously announced collaboration with Choice Hotels International to expand the hospitality chain’s rewards program, Choice Privileges, through the Bakkt app, according to a Tuesday (Sept. 28) press release. Get the Full Story Complete the form to...

Loyalty & Rewards
Casey’s Aims to Convert Fans to Superfans with Personalized Messaging
September 23, 2021

At their best, loyalty programs can incentivize consumers of all kinds to purchase more frequently from a given company. However, not all consumers promise equal returns on investment. One might imagine, for instance, that it would take a great deal of effort to attract the...

Loyalty & Rewards
Fetch Rewards Expands into Restaurant Loyalty, Aiming to Combat App Fatigue
September 20, 2021

As restaurant ordering has shifted digital, consumers have been faced with two competing trends pulling them in opposite directions. On one hand, more restaurants have been launching their own loyalty programs and apps, rewarding consumers for repeated digital ordering. On the other, there has been...

Loyalty & Rewards
Cinnabon Launches Loyalty Program as Mobile Rewards Become Table Stakes for QSRs
September 20, 2021

Where once mobile rewards programs were the purview of only the most digitally forward-thinking restaurant chains, now it is noteworthy when a restaurant does not offer customers a way to win points for their loyalty. Cinnabon announced Monday (Sept. 20) that it is launching its...

Loyalty & Rewards
Burger King to Roll Out Rewards Nationwide as Brands Compete with Aggregators for Customer Loyalty
September 02, 2021

Seven months after launching the initial pilot, loyalty latecomer Burger King announced Thursday (Sept. 2) that it is rolling out its rewards program nationwide. Before the end of the month, consumers will be able to earn points (“crowns”) through the brand’s Royal Perks program at...