News

Artificial Intelligence
Codoxo Introduces AI Tool to Automate Healthcare Claim Audits
July 31, 2023

Health-focused artificial intelligence (AI) company Codoxo has debuted a new tool to automate claim audits. In releasing its ClaimPilot product, the company can address the “most dire need” facing healthcare companies, according to a Monday (July 31) press release. “In-patient and facility claims account for a significant portion of...

eCommerce
BigCommerce and Google Team on AI-Powered Features for eCommerce
July 31, 2023

BigCommerce is leveraging Google Cloud’s artificial intelligence (AI) technologies to add new AI-powered features to its open Software-as-a-Service (SaaS) eCommerce platform. With these additions, which will begin their global rollout by the end of the year, enterprise merchants will gain the potential to improve their operational efficiencies, enhance the...

eCommerce
Amazon Doubling Same-Day Delivery to Address Need for Speed
July 31, 2023

Amazon will double its same-day delivery centers to hold onto its eCommerce dominance. That expansion will happen “in the coming years,” Doug Herrington, CEO of Worldwide Amazon Stores, wrote on the company’s blog Monday (July 31), as consumers continue to demand quicker deliveries. “Across the top 60 largest U.S....

Retail
Walmart Debuts ‘Sequel’ to Refurbished Merchandise Program
July 31, 2023

Walmart has unveiled an updated version of its refurbished product program, aimed at both consumers and sellers. Announced Monday (July 31), Walmart Restored Premium follows last year’s rollout of Walmart Restored, which sells used products the company claims are like new. “Like any strong sequel, Restored Premium expands...

Retail
Etsy Sellers Organize Boycott Over Marketplace’s Withholding of Funds
July 31, 2023

Hundreds of Etsy sellers are reportedly organizing a boycott after the online marketplace withheld merchants’ money. This effort comes after the firm told hundreds of sellers that it is putting a hold of 75% of their earnings for 45 days, saying it is withholding the money for potential refunds,...

Retail
As Hybrid Work Impacts Urban Retail, London Looks to Offer Rent-Free Shops
July 31, 2023

During the pandemic, many fled the city to live the suburban life. Today, urban commercial real estate companies are struggling to fill their spaces with enticing retailers that will encourage consumer foot traffic.   Some, however, are willing to make bold bets by bucking the eCommerce...

Retail
Report: Malls Trapped in ‘Awful Cycle’ as Values Plummet
July 31, 2023

Seven years after their valuations peaked, America’s malls are on the ropes. As The Wall Street Journal (WSJ) reported Monday (July 31), the country’s older and lower-end malls have seen their values plummet by more than 70% in some cases, with many defaulting on their debts. It’s...

Retail
What’s in a Name? Overstock CEO’s $21.5M Bet on the Power of an Iconic Brand...
July 31, 2023

In March 2023, Arthur Stark, the former president of Bed Bath & Beyond (BBBY), discussed the company’s revival of its coupon strategy called the “big blue” approach. The tactic involved sending 20% discount coupons to millions of households and was an iconic part of the Bed Bath...

eCommerce
The Most Satisfied Shoppers Are Found in the UAE — How Other Countries Can Catch...
July 31, 2023

Consumers worldwide are increasingly using digital features to enhance their shopping journeys, but few markets have adopted digital as quickly as the United Arab Emirates. PYMNTS’ research finds that 94% of the UAE’s 3.1 million adult shoppers used at least one digital shopping feature during...