Product innovation comes from “Aha!” moments in customer conversations, North SVP of Product Preet Patel writes in a new PYMNTS eBook, “The Listening Economy: How Customer Conversations Are Transforming Financial Services.” Get the Full Story Complete the form to unlock this article and enjoy unlimited...
A personal touch pays dividends in customer loyalty, Maverick Payments VP, Client Services Maria Mejia writes in a new PYMNTS eBook, “The Listening Economy: How Customer Conversations Are Transforming Financial Services.” Get the Full Story Complete the form to unlock this article and enjoy unlimited...
Understanding a customer’s business inspires proactive solutions, Marqeta Head of Global Strategic Partnerships Anat Hoida writes in a new PYMNTS eBook, “The Listening Economy: How Customer Conversations Are Transforming Financial Services.” Get the Full Story Complete the form to unlock this article and enjoy unlimited...
Insights come from listening to customers, CompoSecure/Arculus Chief Product and Innovation Officer Dr. Adam Lowe writes in a new PYMNTS eBook, “The Listening Economy: How Customer Conversations Are Transforming Financial Services.” Get the Full Story Complete the form to unlock this article and enjoy unlimited...
With embedded banking plus issuing, companies can gain revenue from payouts, Ingo Payments SVP, Strategic Partnerships Jon Gaskell writes in a new PYMNTS eBook, “The Listening Economy: How Customer Conversations Are Transforming Financial Services.” Get the Full Story Complete the form to unlock this article and...
Fostering a collaborative environment is key in helping clients meet challenges, FIS Vice President, Customer Success Meghan Oakes writes in a new PYMNTS eBook, “The Listening Economy: How Customer Conversations Are Transforming Financial Services.” Get the Full Story Complete the form to unlock this article...
Trust elevates client relationships into strategic partnerships, Coupa Chief Customer Officer John Frank writes in a new PYMNTS eBook, “The Listening Economy: How Customer Conversations Are Transforming Financial Services.” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...
An “ears first” approach to customer conversations yields insights, Boost Payment Solutions Head of Product and Commercialization Zachary Held writes in a new PYMNTS eBook, “The Listening Economy: How Customer Conversations Are Transforming Financial Services.” Get the Full Story Complete the form to unlock this...
Empathy combined with creativity leads to products that help clients unlock their potential, Visa Global Head of Acceptance Solutions Rob Cameron writes in a new PYMNTS eBook, “The Listening Economy: How Customer Conversations Are Transforming Financial Services.” Get the Full Story Complete the form to...
