While progress is often described as a persistent march forward, a more accurate metaphor might be something more in line with a dance, where the dancer takes two steps forward and one back, over and over. Taking those steps forward this week, there is Zillow quietly...
There is always a bit of a matching game going on in payments and commerce: As solutions proliferate, there’s a race to keep up with the problems that also seem to be constantly generating. For financial institutions, that problem might be the ongoing struggle to kill...
The magic moment in commerce is when the customer sees it – and wants to buy it. The moment of inspiration when if that “buy button” is near enough at hand, the customer is going to convert. Sounds simple – but it’s not always easy to pull off....
While mobile payments did quite explode onto the scene in the ways forecast, the power of payments to power platforms is rapidly changing the shape of commerce in the U.S. and around the world. And more than changing how consumers pay, the power of paying on mobile is...
When in doubt about what consumers or businesses want and need, follow the money. But look sharp, as banks and FIs everywhere are focused on moving the money both faster and farther. But consumers and businesses can always be relied upon to tell you what they like – usually...
After a long, and at times painful, journey back from the wilderness that began in May 2016, it looks like things are getting back on track for marketplace lenders in the U.S. Both LendingClub and OnDeck logged better than expected results in Q2, even as interest rates continue to...
We are often advised to expect the unexpected – usually by people who haven’t really thought through how very hard that actually is. The world is full of unexpected things held together by the fact that they are hard to see coming. For example, with...
The preferred speed setting for everything in the era of cloud connectivity, mobile and digitization is “faster.” Suppliers want buyers to pay their invoices faster, employees want to be paid faster – even people waiting for their take-out order want their delivery guy to go faster. But while the demand (and need)...
It will never be said of Apple that they lacked a flair for the dramatic – and hitting the U.S. public market’s first $1 trillion market cap two decades after it stood on the brink of bankruptcy was a pretty good twist as far as endings go....
