Anchor Shops is aiming to keep the parts of the department store experience that are still working, while minimizing the portions that drag down department store profits. And, in faster payments, the higher education and public school system is one such space that remains mired in outdated payment...
Retailers are designing brick-and-mortar spaces around experiences to bring in and retain shoppers. Chinese eCommerce retailer JD.com, in one case, has just rolled out its inaugural SEVEN FUN lifestyle space in Galaxy SOHO in Beijing. The store offers baked goods, fresh food, groceries and fresh flowers, as well as...
Retailers that want to sell merchandise nationwide must pay attention to how each state’s tax code treats their goods. For example, products considered to be exempt medical necessities in some states might be taxed at high rates in others. Some states don’t tax certain essentials to make...
Fighting food deserts and flipping them into food oases is no easy task, but innovators are using dynamic pricing to tackle food instability. Everytable, in one case, has made two key business model decisions to provide consumers with alternatives to heavily processed foods. The firm uses...
Cybercriminals are finding it best to approach fraud with an omnichannel strategy, which involves hitting every customer service channel for best results. At the same time, however, online platforms are aiming to protect their users as fraud mounts. And, in retail, the so-called smart home — powered in...
This year, sustainable fashion was “in,” with all sorts of new and established brands advertising their products as designed to be environmentally sustainable. But one sustainable brand, Amour Vert, found itself having to make a pivot three years ago that made it into a consumer staple. And,...
Quick-service restaurants (QSRs) are taking note of the potential of mobile ordering, as consumers can have their favorite foods delivered with a tap of an app. And retail is getting more personal as the year winds down, as evidenced by the world of QSRs, while potential trendspotters are reimagining...
Diner demand for mobile order-ahead is changing how brick-and-mortar restaurants are designed and updated. In the coffee industry, in one case, chains are building pickup-only locations or renovating stores with dedicated pickup windows. And in travel experiences, Eatwith is connecting diners in more than 1,000 cities with local hosts willing to prepare...
The combination of smartphones and apps have changed how consumers shop and pay over the past decade. But in many ways, the 2010s were the warmup act for the transformation yet to come. Seven trendlines will influence the direction of the new decade, including the rapid acceleration of...
