Consumer Insights

Consumer Insights
Travelers Are Willing to Splurge on Full-Price Restaurant Meals
December 15, 2023

While many consumers are looking for ways to pinch pennies amid ongoing financial challenges, PYMNTS Intelligence found that diners are more likely to pay full price at restaurants while they are traveling. By the Numbers The November installment of the PYMNTS Intelligence Connected Dining series...

Consumer Insights
Meal Kit Subscriptions Eat Away at Brick-and-Mortar Grocers’ Market Share
December 07, 2023

With consumers getting pre-portioned ingredients from online subscriptions, PYMNTS Intelligence reveals, many are spending less time shopping for groceries in stores. By the Numbers The report “The Replenish Economy: A Household Supply Deep Dive,” a PYMNTS Intelligence and sticky.io collaboration, draws from a survey of...

Consumer Insights
Holiday Shoppers May Pull Back Spending Despite Strong Black Friday
December 06, 2023

Before the start of the holiday shopping season, market research data suggested there would be generalized cost cutting across all spending categories and demographic groups. Consumers were expected to be stretching their budgets, but despite widespread inflation, Black Friday saw a spending surge. Now, data...

Consumer Insights
1 in 3 Restaurant Customers Want Card-Linked Rewards
December 06, 2023

As restaurants and aggregators alike look to drive adoption, PYMNTS Intelligence suggests that card-linked offers can go a long way. By the Numbers The October report “Leveraging Item-Level Receipt Data: How Personalized Card-Linked Offers Drive Store Card Usage,” a PYMNTS Intelligence and Banyan collaboration, draws from a...

Consumer Insights
5 Ways Consumers Choose to Pay This Holiday Season
December 05, 2023

’Tis the season … … to puzzle out how to get everyone on your list, well, satisfied. Without breaking the bank. PYMNTS Intelligence data, headed into the holiday shopping frenzy — and well into it, as we are now, with less than a month till...

Consumer Insights
What Electric Vehicles, Impossible Foods and Buy Now, Pay Later Teach Us About Early Adopters
December 04, 2023

It seemed impossible. A product that looked like beef, bled like beef, and cooked like beef made entirely out of plants. But Impossible Foods and its founder, Patrick Brown, had a vision to disrupt the $270 billion U.S. meat industry, giving meat eaters a healthier...

Consumer Insights
58% of Consumers Consider Convenience When Applying for Credit Products
November 28, 2023

Consumers face a multitude of choices when it comes to credit products, and their decision-making process is influenced by several key factors — their assessments are about far more than just getting a good rate. The PYMNTS Intelligence study “Credit Union Innovation: How Credit Products’ Rates...

Consumer Insights
Black Friday Sees Spending Surge Despite Inflation
November 28, 2023

Despite inflationary pressures and all the voices warning that this year’s Black Friday was going to be one of restraint, nearly 8.6% more consumers say they spent more during Black Friday as compared to the previous one. Similarly, online sales in the U.S. registered a...

Consumer Insights
Consumers Show Improved Confidence in November but Fear Recession
November 28, 2023

The latest data from The Conference Board showed that consumer confidence rebounded a bit in November. The question remains as to how long, or whether, the bounce can last. The overall reading came in at 102, up from the 99.1 seen in October. But diving...