As digital ordering platforms look to drive adoption, engagement with restaurants’ eCommerce channels is becoming the norm in urban areas, but for the suburbs and rural areas, there is a long way to go. By the Numbers Research from PYMNTS’ study last month “ConnectedEconomy™ Monthly...
Younger consumers tend to be especially harsh on restaurants, PYMNTS research reveals, and given that they are also frequent reviewers, eateries must work hard to get in Gen Z’s good graces. By the Numbers The latest edition of PYMNTS’ exclusive Connected Dining report, “Connected Dining:...
We all loathe them: the added fees consumers only find out are part of the owed total when reaching checkout. The term for this phenomenon is “drip pricing” and refers to such added surcharges as airline fees, sales tax and cleaning fees for Airbnb and...
As restaurants look for new ways to reach consumers in the digital world, influencer partnerships can be key, PYMNTS data reveals. By the Numbers In the latest edition of PYMNTS’ exclusive Connected Dining report, “Connected Dining: Word of Mouth in the Digital Age,” which draws...
Although year-over-year grocery inflation may be decreasing, grocery shoppers continue to feel the cumulative effects of years of price increases, sending them running to private-label products in search of more affordable options. Kroger, for instance, the United States’ largest pure-play grocer, is seeing private-label sales...
As restaurants look to attract consumers on crowded digital platforms, the most important digital profile, PYMNTS research reveals, is not Yelp, nor is it any of their social media pages. It’s Google. By the Numbers This month’s edition of PYMNTS’ exclusive Connected Dining report, “Connected...
Consumers may be reaching their affordability ceiling when it comes to products such as ham. The meat industry, beleaguered with supply and labor challenges, may be on the brink of pushing consumer budgets too far. Per coverage in May and June by The Wall Street...
Consumers may be pressured to reduce tips in this tight economic environment, but data shows they overwhelmingly do not skip tipping, regardless of age, income or financial lifestyle. This is especially true at table-service restaurants, as noted in the PYMNTS report “Connected Dining: Inflationary Pressure...
As consumers’ willingness to devote time in their day-to-day routines to home cooking declines, those with the money to spare for convenience are increasingly turning toward prepared meals to offer a quick, simple solution. By the Numbers Research from PYMNTS’ recent study “Connected Dining: Ready-to-Eat...