Consumer Insights

Consumer Insights
Even Amid Digital Shift, Local Giving Still Matters for Banks
October 03, 2022

For financial institutions (FIs) of all sizes, maintaining a local presence and doing good work can have positive ripple effects. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Consumer Insights
Price-Pummeled Consumers Find Solace in HealthTech
October 01, 2022

If you’re feeling a bit more stressed out about making ends meet nowadays, there’s good reason. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Consumer Insights
5 Inflationary Trends to Watch As Q4 Gets Underway
September 30, 2022

Depending on who ask and how you ask it, consumers are either feeling a bit more confident about the economy as the fourth quarter gets underway, or they’re not. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Consumer Insights
Global Payments Choice Determines Consumers’ Merchant Loyalty
September 28, 2022

To get a sense of where we are right now in the omnichannel evolution, it pays to have a holistic view — a global view, in fact. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Consumer Insights
Pinwheel Launches New Consumer Income Data Product for Banks, FinTechs 
September 27, 2022

Income and employment data provider Pinwheel has launched a new product that provides up-to-date consumer income data — including historical, current and projected data. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Consumer Insights
Consumers Trade Restaurant Meals for Upscale Brands at Home
September 27, 2022

As food prices rise, many consumers are eating at home more often, offering premium consumer packaged goods (CPG) brands the chance to attract new customers. Even as many shoppers trade down, opting for less expensive grocery products, premium CPG brands somewhat counterintuitively have a unique...

Consumer Insights
Checkout Experience Decisive in Turning Deal-Seekers into Loyal Customers
September 26, 2022

When is a great deal not great enough? When a consumer’s preferred merchant offers a seamless checkout experience that’s too satisfying and reliable to give up for $5 off. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Consumer Insights
Checkout Data Helps Icons (and Upstarts) Flex Brand Muscle
September 23, 2022

Ideas around using data insights to pinpoint what value and experience really mean to consumers as huge economic trends overlap are the obsession of brands, merchants and payments firms as the digital shift moves into a next phase of removing channel boundaries. Get the Full...

Consumer Insights
4 in 10 Restaurant Customers Say Dining Has Become Less Personal
September 15, 2022

As restaurants look to maintain customers’ spending in the face of economic pressures, they must be wary of a widely held sentiment among consumers that dining is becoming impersonal. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...