Consumer Insights

Consumer Insights
Paycheck-to-Paycheck Consumers Cut Back on Online Restaurant Ordering
August 04, 2022

As food prices rise, consumers who don’t have a financial safety net to fall back on are no longer springing for restaurant delivery and takeout as much as they did in previous months. Get the Full Story Complete the form to unlock this article and...

Consumer Insights
Consumers Think Twice About Restaurant Spending as Inflation Climbs
July 29, 2022

As food prices rapidly rise, consumers are rethinking how they spend at restaurants. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Consumer Insights
Commerce Dept: People Are Spending More on Gas, Less on Cars
June 30, 2022

Overall consumer spending fell in May, driven largely by spikes in fuel and housing costs, the U.S. Commerce Department said Thursday (June 30). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Consumer Insights
Rising Prices See Consumers Shopping Less but Spending More
May 11, 2022

Consumers are shopping less but spending more when they do. Inflation may have influenced this rise in expenditures in March, according to “Digital Economy Payments,” a PYMNTS report based on a survey of 3,017 United States consumers. Get the Full Story Complete the form to...

Consumer Insights
The Data Point: 28% of US Consumers Used a Mobile Phone During Their Last Store...
May 06, 2022

Shoppers know they’re in control these days, and merchants that innovate and upgrade systems to provide optimal pandemic-era shopping excursions are benefitting in big ways. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Consumer Insights
Data Point: Factors Other Than Price Are Now Driving 75% of Food Purchase Decisions
April 28, 2022

No matter how good the prices get, some people won’t be talked into salads, others can’t be steered clear of pizza. It’s a matter of taste — as in, what something tastes like — and it’s more. Get the Full Story Complete the form to...

Consumer Insights
Subprime and Prime Consumers Weather Inflation Shock as Synchrony Purchase Volumes up 17%
April 19, 2022

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...

Consumer Insights
The Data Point: Do Consumers Spend More If They Belong to Membership Clubs?
April 18, 2022

Subscriptions have never been hotter, especially those offered by mass merchants to lock in loyalty and ideally increase order values. With so many now subscribed to one or more mass merchant memberships, however, runaway inflation may cause consumers to choose. Get the Full Story Complete...

Consumer Insights
The Value of Consumer Certainty in Driving Digital Transformation
February 28, 2022

There has been so much written over the last two years about the consumer’s great shift to digital – and PYMNTS has contributed our fair share to that subject. Many of those storylines have documented the what and the how of that shift: how many people...