Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
NSA Leverages White House Directives to Gain Access to AI
August 27, 2026

The National Security Agency (NSA) wants access to “all” artificial intelligence models, NSA Deputy Director Tim Kosiba said Thursday (Aug. 27), according to a NextGov/FCW report. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Artificial Intelligence
Universities Are Cloning Their Professors With AI 
August 27, 2026

At first glance, Harvard Business School senior lecturer Jeff Bussgang looks ordinary on a video call, smiling, ready to hear a founder’s pitch. He isn’t there. The student is talking to an artificial intelligence avatar built from Bussgang’s likeness, one of seven Harvard faculty who...

Artificial Intelligence
Anthropic Previews Standard for AI Control of Physical Devices
August 27, 2026

Anthropic is opening a research preview of a shared specification for artificial intelligence agents to operate physical devices, specifically lab and manufacturing instruments, the company said in a Thursday (Aug. 27) announcement. Get the Full Story Complete the form to unlock this article and enjoy...

Artificial Intelligence
Cisco Deploys Custom AI Agent to Entire 90,000-Person Workforce
August 27, 2026

Cisco is rolling out its artificial intelligence (AI) agent, MyAgent, to 90,000 employees, Thimaya Subaiya, executive vice president, operations at Cisco, said in a Thursday (Aug. 27) blog post. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Artificial Intelligence
Thomson Reuters Taps Decades of Content to Train AI
August 27, 2026

Thomson Reuters has launched a proprietary large language model that the company developed in-house and trained on its decades of content from Westlaw, Practical Law, Checkpoint and Reuters, the company said in a Monday (Aug. 24) press release. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Artificial Intelligence
Meta Tests AI Assistant That Can Fill Out Forms and Buy Products
August 27, 2026

Meta’s upcoming artificial intelliHatgence assistant, known in-house as “Hatch,” can fill out forms, buy things, perform deep research and “do anything you can do online,” the company said in an internal memo, Business Insider reported Thursday (Aug. 27). Get the Full Story Complete the form...

Artificial Intelligence
Lowe’s AI Assistant Turns Questions Into Sales
August 27, 2026

Lowe’s AI shopping assistant, Mylow, has fielded more than 25 million questions from customers and store associates since launch, and shoppers who engage with it online convert at three times the rate of those who don’t, CEO Marvin Ellison said on the company’s Aug. 19...

Artificial Intelligence
Synchrony Says AI Has Put Every Checkout in Play
August 27, 2026

Watch more: What’s Next in Payments With Synchrony’s Maran Nalluswami Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

Artificial Intelligence
Nvidia Says AI Agents Are Draining Its Chip Supply
August 26, 2026

Artificial intelligence has moved past the hype stage, according to Nvidia CEO Jensen Huang, who said on the company’s second-quarter earnings call that “AI has reached its inflection point. It’s doing useful work. Its tokens are productive and profitable. Now, compute is revenue.” Get the...