Digital Banking

Lumin Digital To Power Banking, Bill Pay For University Of Illinois Credit Union

Lumin Digital has signed a multi-year contract with the University of Illinois Community Credit Union (UICCU) that will have Lumin's cloud-based platform serve as the credit union’s digital banking solution for retail banking and bill payment. Expected to go live in the spring of 2020, UICCU will have more than 21,000 active users on the platform.

“The UICCU team was committed to finding a true digital partner that cared about the credit union’s initiatives, and could also deliver the right solutions to its members,” said Jeff Chambers, president of Lumin Digital, in an emailed press release. “We are extremely pleased that UICCU selected Lumin Digital as its digital banking solution, as we not only know and recognize the importance of providing members with a personalized, seamless experience, but we also hold and appreciate the same member-centric values.”

Unveiled at PSCU’s 2018 Member Forum, Lumin Digital delivers digital banking solutions to credit unions across the U.S., utilizing member data and predictive analytics so that credit unions can create custom experiences for their members.

“Our members work hard for their money, and we believe in delivering the right tools to make it easy for them to use their money how, where and when they want to,” said Kate Rogers, vice president of digital and payments at UICCU. “A critical component to achieve this is investing in a differentiated digital experience, and we searched for a provider [that] would collaborate with us to meet this goal. At UICCU, we value engaged relationships with our partners, and have high expectations of the service and solutions delivered. We are confident that Lumin Digital will provide that unique experience for our members.”

This announcement follows the recent news that PSCU, a credit union service organization (CUSO), was investing an additional $35 million in Lumin Digital, bringing the total investment to $70 million.

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NEW PYMNTS STUDY: ACCELERATING THE REAL-TIME PAYMENTS DEMAND CURVE – NOVEMBER 2020

About: Accelerating The Real-Time Payments Demand Curve:What Banks Need To Know About What Consumers Want And Need, PYMNTS  examines consumers’ understanding of real-time payments and the methods they use for different types of payments. The report explores consumers’ interest in real-time payments and their willingness to switch to financial institutions that offer such capabilities.

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