Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
AI Is Bringing Retailers Their Best Customers but Not Closing the Sale
August 07, 2026

Retailers this quarter are reporting where artificial intelligence has actually changed how consumers shop, and where it has not. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Artificial Intelligence
EU, California Converge on AI Transparency Rules, Shifting Focus to Enterprise Governance
August 07, 2026

A striking convergence is emerging between two of the world’s most influential artificial intelligence (AI) regulatory regimes. Although developed independently and under different legal frameworks, the European Union’s AI Act and California’s AI Transparency Act are arriving at a similar conclusion: organizations must move beyond...

Artificial Intelligence
PetSmart Used AI to Drive a 22% Lift in Salon Bookings
August 07, 2026

Even pets have stylists. At PetSmart, it’s a serious business. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

Artificial Intelligence
Financial Firms Put AI to Work Across 27 Tasks, Study Finds
August 07, 2026

Financial services firms are finding their strongest artificial intelligence results in the parts of the business customers rarely see. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Artificial Intelligence
OpenAI Aims to Redefine Smart Speakers With First AI Device
August 06, 2026

OpenAI‘s upcoming portable smart speaker, the company’s first device, will be doughnut-shaped, the size of a hockey puck, will have moving parts and likely cost between $300 and $400, Bloomberg reported Thursday (Aug. 6), citing unnamed sources. Get the Full Story Complete the form to...

Artificial Intelligence
OpenAI Drops ChatGPT Limits for Free Users and Upgrades Paid Tiers
August 06, 2026

OpenAI is adding unlimited text chats for Free users, and a new option that delivers more reliable answers for Plus and Pro users, the company said in a Thursday (Aug. 6) blog post. Get the Full Story Complete the form to unlock this article and...

Artificial Intelligence
DeepSeek Resumes Funding Round to Raise $8 Billion
August 06, 2026

DeepSeek has resumed its second funding round and is looking to raise close to $8 billion, Bloomberg reported Thursday (Aug. 6), citing unnamed sources. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Artificial Intelligence
ElevenLabs Lets Brands Rent History’s Most Famous Voices
August 06, 2026

Thomas Edison never recorded an advertisement. Mark Twain never narrated an audiobook. Amelia Earhart never fronted an airline campaign. All three can now be hired to do exactly that through ElevenLabs’ Iconic Marketplace, a licensing platform connecting brands with the rights holders of history’s most...

Artificial Intelligence
Ninth Circuit Narrows CFAA Reach in Perplexity Agentic Commerce Ruling
August 06, 2026

A federal appeals court has handed the artificial intelligence (AI) industry a potentially significant early victory in the development of the law regarding agentic commerce. In a unanimous opinion issued Tuesday (Aug. 4), the U.S. Court of Appeals for the Ninth Circuit vacated a preliminary...