NCR - Digital-First Banking: Consumers Demand More From Mobile Banking Apps - September 2022 - Find out why consumers want to do more with their mobile banking apps than just banking

Consumers Demand more From Mobile Banking Apps

Why Banking Apps Need to Be More Than Just Banking Apps

Last year, 76% of Americans used their banks’ mobile apps to conduct everyday banking tasks, from depositing checks to viewing statements, yet Atomic’s Lindsay Davis says more is needed to keep customers loyal, in the “Digital-First Banking Tracker®” a collaboration with NCR.

Inside the September Tracker

  • Lindsay Davis, head of markets at Atomic, offers PYMNTS an insider POV on how Atomic is improving the payroll experience through digital innovation.
  • FNB is named Africa’s top digital bank, and First Federal Bank of Kansas City releases a new mobile banking app.
  • Consumers want banking apps to address day-to-day banking needs, but there is a growing desire for apps to handle even more complicated financial tasks.

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