Digital-First Banking Tracker® – January 2021

Digital-First Banking Tracker® – January 2021

The Digital-First Banking Tracker®, done in collaboration with NCR Corporation, is your go-to monthly resource for updates on trends and changes in digital-first banking.

Inside the January Tracker

  • An interview with Bala Nibhanupudi, chief technology and operations officer at First Bank, on why internal and external fraud threats require dual countermeasures for effective prevention
  • The latest digital-first banking developments, including how the nearly yearlong global health crisis has driven a 60 percent increase in digital banking app usage and why consumers are reporting improved customer service since the pandemic began
  • A Deep Dive analyzing the identity fraud threats facing digital-first banks and a look at how biometrics could supersede passwords as an effective security method

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