Order To Eat Tracker® – April 2020

Order To Eat Tracker® – April 2020

The Order To Eat Tracker®, a PYMNTS and Paytronix collaboration, is a monthly report that examines the evolving restaurant space. The report highlights how fast food, fast-casual and QSR establishments are embracing technology, enhancing loyalty offerings and working with aggregated service providers to offer more seamless in-house and delivery ordering experiences and improve customer engagement.

Inside the April Tracker

  • An interview with Tory Bartlett, chief customer experience officer for fast casual restaurant Schlotzsky’s on how the chain is using digital menus and cloud-based performance metric solutions to improve accuracy, convenience and speed amid upticks in drive-thru orders and third-party deliveries
  • Recent headlines from the space, including the launch of Grubhub’s member loyalty program, Grubhub+
  • An in-depth look at how QSRs are improving their drive-thru and third-party delivery experience by investing in digital tools to refine and smooth the ordering process

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