Paytronix - Order To Eat - June/July 2022 - A closer look into customers' expectations for their favorite restaurants' loyalty programs

Why Restaurants Lag in Loyalty

Order To Eat Tracker® – June/July 2022

Restaurants want to digitize their rewards programs to increase customer engagement and strengthen loyalty, but the required technology infrastructure presents challenges. In the latest “Order To Eat Tracker,” a PYMNTS and Paytronix collaboration, Capital Tacos’ Josh Luger discusses the benefits and necessity of updating a restaurant’s technology stack to deliver robust, integrated loyalty programs.

Inside the June/July Tracker

  • An interview with Josh Luger, co-owner and co-operating partner of Capital Tacos, on next-generation restaurant loyalty programs and how their successful implementation requires the right technology stack
  • The latest headlines from the order to eat space, why customers prefer mobile apps for managing loyalty programs and how sandwich chain Mr. Pickle’s is melding physical and digital guest experiences to boost consumer satisfaction and loyalty
  • PYMNTS Intelligence takes an in-depth look at how loyalty programs are essential for consolidating customer engagement and loyalty

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