Order To Eat January/February 2022 - Learn how restaurants can use order throttling tools to streamline workflows and meet customers' needs

QSRs Use Order Throttling, Automation to Help Staff Balance Dine-In, Digital Orders

Order To Eat Tracker® – January/February 2022

QSRs increasingly juggle the needs of dine-in customers with the need to satisfy digital and in-store customers. In the Order To Eat Tracker, a PYMNTS and Paytronix collaboration, John Haggai of Burton’s Grill & Bar explains how automation and order throttling tools can help restaurants take pressure off their staff, streamline workflows and keep customers satisfied.

Inside the January/February Tracker

  • An interview with John Haggai, president and chief operating officer of Burton’s Grill & Bar and Red Heat Tavern, on how restaurants can harness the power of automation to reduce stress for kitchen workers and improve the customer experience
  • The latest developments in the order to eat space, including how U.S. consumers spent 14% more on restaurant and grocery items in 2021 compared to 2019 and why restaurants are trimming their menus to streamline order processing for take-out and delivery orders
  • PYMNTS Intelligence analyzing how eateries can use order throttling tools to meet increasing delivery demands without negatively impacting the customer experience

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