Agentic AI Breaks Out of the Lab and Into the Org Chart
Agentic AI Breaks Out of the Lab and Into the Org Chart
January 23, 2026  |  Artificial Intelligence

Artificial intelligence has moved rapidly from experimentation to execution inside large enterprises. New PYMNTS Intelligence data from the latest CAIO Report shows that firms have...

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Consumer Financial Stress Is Changing the Rules of Shopping and Payments
Consumer Financial Stress Is Changing the Rules of Shopping and Payments
January 16, 2026  |  Consumer Insights

Rising financial pressure is no longer just a background condition for many United States consumers. It is actively reshaping where they shop, how they pay...

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Buy Now, Pay Later Powers the Experience Economy
Buy Now, Pay Later Powers the Experience Economy
January 09, 2026  |  BNPL

This data book is based on a PYMNTS Intelligence survey conducted from Nov. 17, 2025, to Dec. 12, 2025, and includes 3,937 consumer responses. The...

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How Consumers Are Rebuilding Daily Life Around AI
How Consumers Are Rebuilding Daily Life Around AI
January 05, 2026  |  Artificial Intelligence

Artificial intelligence is moving past novelty, becoming a routine tool for millions of consumers. The latest PYMNTS Intelligence Agentic AI Report shows that AI is...

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CFOs Are Letting AI Into the Finance Function, Carefully
CFOs Are Letting AI Into the Finance Function, Carefully
December 22, 2025  |  Artificial Intelligence

Artificial intelligence (AI) is no longer a future concept inside the finance function; firms have already applied it to daily operations. The latest PYMNTS Intelligence...

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Tariff Shock Forces a Shift in Product Strategy
Tariff Shock Forces a Shift in Product Strategy
December 12, 2025  |  Business

Middle-market product leaders are navigating a business landscape where tariffs, cost pressures and macroeconomic volatility are reshaping both the pace and direction of innovation. The...

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America’s Generations Confront the New Pocketbook Crunch
America’s Generations Confront the New Pocketbook Crunch
December 05, 2025  |  Consumer Finance

PYMNTS Intelligence surveyed 2,368 United States adult consumers from Sept. 10, 2025, to Sept. 29, 2025, to understand how different generations are coping with rising...

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The Chief AI Officer: Managing Machines and Minds
The Chief AI Officer: Managing Machines and Minds
November 21, 2025  |  Artificial Intelligence

Artificial intelligence (AI) is no longer an experiment in the enterprise—it’s a workforce reality. PYMNTS Intelligence’s CAIO Report surveyed 60 U.S. companies across goods, services...

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The New Credit Playbook: Flexibility Fuels SMB Growth
The New Credit Playbook: Flexibility Fuels SMB Growth
November 14, 2025  |  PYMNTS Data Lab

Small and mid-sized businesses (SMBs) are rewriting the credit playbook. Once focused on access, today’s SMBs are prioritizing flexibility—from installment features and dynamic limits to...

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