Disbursements Satisfaction 2020: Monetizing Payout Choice, a PYMNTS and Ingo Money collaboration, is an extensive study of disbursement practices across the U.S. economy, with a special focus on the demand for instant digital payments solutions. The report is based on surveys of more than 5,000 consumers and 500 microbusinesses, as well as 600 companies and large corporations that pay out disbursements.
68.1 percent: Share of U.S. consumers who received at least one disbursement over the past 12 months
13 percent: Share of U.S. consumers who received instant disbursements in the past 12 months
66.5 percent: Share of microbusinesses that would be more likely to continue doing business with firms that offer free instant disbursements