consumer insights

Why In-Home Commerce Is B&M Retail’s Big New Fight
Why In-Home Commerce Is B&M Retail’s Big New Fight
May 26, 2016  |  Merchant Innovation

Brick-and-mortar versus online. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

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Why Playing Contextual Commerce Catch-Up Pays Off
Why Playing Contextual Commerce Catch-Up Pays Off
May 25, 2016  |  Consumer Insights

Andy Warhol predicted that, “in the future, everyone will be world-famous for 15 minutes.” However, livestreaming video has blown that time frame out of the...

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How The Online Marketplace Is Setting Retail’s Rules
How The Online Marketplace Is Setting Retail’s Rules
May 17, 2016  |  Consumer Insights

The online marketplace is such a ubiquitous part of modern retail that it rarely warrants a detailed look into how the format effects sales. Hundreds, if not...

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Consumer Spend Trends: Mother’s Day Vs. Father’s Day
Consumer Spend Trends: Mother’s Day Vs. Father’s Day
May 06, 2016  |  Consumer Insights

Just like asking parents to pick their favorite child, what son or daughter can choose between their doting mothers and supportive fathers? Well, when it...

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Costco Tops Consumer Experience Study
Costco Tops Consumer Experience Study
May 03, 2016  |  Consumer Insights

Providing top-notch user experiences online and on mobile isn’t limited to retail categories. Sure, an Apple or a Microsoft that misses the mark with smooth...

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Macy’s Bumps Kohl’s As Department Store Of The Year
Macy’s Bumps Kohl’s As Department Store Of The Year
April 21, 2016  |  Consumer Insights

One of the biggest stories of the holiday season was the hit that legacy department stores took when warm winter weather and continued consumer moves...

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When Merchants Don’t Change But Shoppers Do
When Merchants Don’t Change But Shoppers Do
April 20, 2016  |  Consumer Insights

Mondays can be rough, but at Vestis Retail Group, the start of the work week signaled a different kind of end entirely. Get the Full...

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Consumer Confidence Hits Six-Month Low
Consumer Confidence Hits Six-Month Low
April 18, 2016  |  Consumer Insights

Retail experts have dozens of different metrics by which to judge how well the market is doing, from prices of common products to self-reported revenue...

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Study: Millennials Really Like It When Stores Stay In Touch
Study: Millennials Really Like It When Stores Stay In Touch
April 13, 2016  |  Consumer Insights

As both retailers and consumers continue to mature alongside the technology they both use to stay in touch with each other, it’s only to be...

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