i2C

Customer Data, Technology Unlock Profitability Amid Uncertainty
Customer Data, Technology Unlock Profitability Amid Uncertainty
April 26, 2024  |  Opinion

Companies can leverage customer data and use technology to prosper in uncertain times, i2c Global Head of Operations John Bresnahan writes in the new PYMNTS...

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Issuers Look Beyond Inflation and Interest Rates to Managing Real-Time Fraudsters
Issuers Look Beyond Inflation and Interest Rates to Managing Real-Time Fraudsters
April 23, 2024  |  Real-Time Payments

As global head of product at payment processor i2c, Seth Perlman has seen his share of headwinds and tailwinds in the banking business, including stints...

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Gen Z Shoppers Want Things, Not Experiences
Gen Z Shoppers Want Things, Not Experiences
April 22, 2024  |  Consumer Insights

As consumers save for big purchases, Gen Z is proving to be the only generation that would rather save up for an object they will...

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i2c President Says Banks Have Reset Their Go-to-Market Strategies
i2c President Says Banks Have Reset Their Go-to-Market Strategies
March 29, 2024  |  Banking

Jacqueline White, president of i2c, told PYMNTS in an interview that financial services have undergone a seismic shift in recent years. When the pandemic hit, banks...

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Gen Z Card Users Are Dissatisfied With Rewards Programs
Gen Z Card Users Are Dissatisfied With Rewards Programs
March 25, 2024  |  Loyalty & Rewards

Generation Z consumers, those often digitally savvy 18- to 25-year-olds, have emerged as an important target market for financial institutions (FIs) seeking to expand their...

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Gen Z Proves Hardest for BNPL Providers to Please
Gen Z Proves Hardest for BNPL Providers to Please
March 21, 2024  |  BNPL

While the vast majority of consumers are highly satisfied with their buy now, pay later (BNPL) experiences, PYMNTS Intelligence research finds that many Gen Z...

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Behind Company Walls: Protecting Against the Evolving Insider Fraud Threat
Behind Company Walls: Protecting Against the Evolving Insider Fraud Threat
February 07, 2024  |  Fraud Prevention

One of the biggest fraud threats facing enterprises is also one of the oldest. And it, unlike the rise of artificial intelligence (AI)-driven attacks, comes...

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1 in 4 Millennial Shoppers Trades Down When BNPL Is Unavailable
1 in 4 Millennial Shoppers Trades Down When BNPL Is Unavailable
February 06, 2024  |  Buy Now Pay Later

Many buy now, pay later (BNPL) users alter their purchasing when the payment method is not available, with PYMNTS Intelligence research revealing that millennials are...

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Boomers Prefer Email, Gen Zs Opt for Apps as Top Choice for Reward Delivery
Boomers Prefer Email, Gen Zs Opt for Apps as Top Choice for Reward Delivery
January 31, 2024  |  Credit Cards

Adapting to the evolving preferences of the increasingly influential young consumer demographic has ushered in a transformative era for financial institutions (FIs), challenging the conventional...

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