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Why OpenAI, Amazon and Apple Want to Be the Smartphone in Your Pocket

Why OpenAI, Amazon and Apple Want to Be the Smartphone in Your Pocket
Why OpenAI, Amazon and Apple Want to Be the Smartphone in Your Pocket
May 06, 2026  |  artificial intelligence

On January 9, 2007, Steve Jobs stood on stage at Macworld and introduced three products. An iPod with a bigger screen and touch controls, a...

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65% Call Insurance Essential. Why Most Spending Isn’t So Clear-Cut 
65% Call Insurance Essential. Why Most Spending Isn’t So Clear-Cut 
April 22, 2026  |  Consumer Insights

Picture two families living four miles apart in the same mid-sized American city. Both earn about $85,000 a year. Both have two kids in elementary...

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Why the Offers Economy Is Broken
Why the Offers Economy Is Broken
April 15, 2026  |  Retail

Picture a woman standing in the checkout line at her local grocery store, frantically thumbing through her phone looking for a promo code she was...

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Why AI Shopping Is Still Just a Smarter Search Bar
Why AI Shopping Is Still Just a Smarter Search Bar
March 18, 2026  |  artificial intelligence

More than a year ago, I asked AI to help me buy a toaster. Not to browse. I knew exactly what I wanted, down to...

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Welcome to the Transactional Economy
Welcome to the Transactional Economy
March 04, 2026  |  Payroll

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Big Tech Faces the AI Innovator’s Dilemma.
Big Tech Faces the AI Innovator’s Dilemma.
February 04, 2026  |  artificial intelligence

Smith Corona was once the king of written communications. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

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Why the ‘Person’ of the Year in 2025 Should Be the Chatbot
Why the ‘Person’ of the Year in 2025 Should Be the Chatbot
December 17, 2025  |  artificial intelligence

It was sort of an accident. In 1927, Time magazine was chasing an interview with Charles Lindbergh shortly after his successful, first-ever solo transatlantic flight from New...

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The Protocol Power Struggle Reshaping AI-Driven Commerce.
The Protocol Power Struggle Reshaping AI-Driven Commerce.
December 10, 2025  |  artificial intelligence

Changes in how consumers shop and pay never happen all at once. The transformation doesn’t make a grand entrance. Change happens when the friction that...

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The Creative Destruction and Rebuild of the Payments Business Model
The Creative Destruction and Rebuild of the Payments Business Model
November 20, 2025  |  artificial intelligence

In 1878, Randolph McCoy accused Floyd Hatfield of stealing a pig. The trial ruled in favor of Hatfield. That pig became the spark that ignited...

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