personalization

Straight Outta Stealth: Connyct Builds Social Media for the Next Generation
Straight Outta Stealth: Connyct Builds Social Media for the Next Generation
November 18, 2024  |  Connected Economy

It’s hard to believe it was more than 20 years ago. Feb. 4, 2004. George W. Bush was president. The Lord of the Rings ruled the...

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Payment Choice Will Drive Travel Business in 2025
Payment Choice Will Drive Travel Business in 2025
November 15, 2024  |  Opinion

Enhancing the customer experience is crucial to success in the travel sector, CellPoint Digital Global Head of Product Tom Randklev writes in a new PYMNTS eBook,...

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Report: Retailers See Tokenization as Investment in Improving the Checkout Experience
Report: Retailers See Tokenization as Investment in Improving the Checkout Experience
November 12, 2024  |  Payments Innovation

  Tokens use encryption to protect sensitive payment information while allowing merchants and payment service providers (PSPs) to easily store this customer data for smoother,...

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Expedia Focuses on Personalization, Loyalty and App Enhancements
Expedia Focuses on Personalization, Loyalty and App Enhancements
November 07, 2024  |  Earnings

Expedia Group is prioritizing digital engagement and personalized customer experiences as key drivers of growth. The company’s third-quarter financial results reflect a strategic focus on...

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Walmart EVP: Digital Helps Create ‘Moments of Serendipity’ In-Store for 100 Million Weekly Shoppers
Walmart EVP: Digital Helps Create ‘Moments of Serendipity’ In-Store for 100 Million Weekly Shoppers
November 05, 2024  |  Walmart

As consumers’ retail expectations rapidly evolve, Walmart is looking to omnichannel technology to revitalize the brick-and-mortar journey.   Cedric Clark, EVP of store operations at...

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Save A Lot Debuts Mobile App for First Loyalty Program
Save A Lot Debuts Mobile App for First Loyalty Program
October 30, 2024  |  Retail

In a move that elevates the company’s digital transformation and modernizes the grocery shopping experience, Save A Lot is launching of its first loyalty program....

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Amazon Adds Personalized Recommendations to Shopping App
Amazon Adds Personalized Recommendations to Shopping App
October 27, 2024  |  Amazon

Amazon says it is adding more personalization features with the updates to its Shopping app. “Personalization helps customers find what they’re looking for faster, and...

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Google Amps Up Gemini’s AI Model for New Shopping Platform
Google Amps Up Gemini’s AI Model for New Shopping Platform
October 15, 2024  |  artificial intelligence

Google has revamped its shopping platform, introducing an experience powered by artificial intelligence (AI) that will roll out across the U.S. in the coming weeks....

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Retailers Flip the Script; Design In-Store Experience for Digital Shoppers
Retailers Flip the Script; Design In-Store Experience for Digital Shoppers
October 14, 2024  |  Retail

They say you eat with your eyes first. The same can be said of in-store experiences for consumers. DGS Retail’s recent acquisition of SMS Display...

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