personalization

Meta Will Use AI Interactions to Generate Personalized Ads
Meta Will Use AI Interactions to Generate Personalized Ads
October 01, 2025  |  Artificial Intelligence

Meta will begin using people’s conversations with its artificial intelligence to create personalized ads and content. The change is set to go into effect Dec....

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Mastercard Unveils Digital Media Network to Deliver Personalized Advertising
Mastercard Unveils Digital Media Network to Deliver Personalized Advertising
October 01, 2025  |  Payment Methods

Mastercard has unveiled a new digital media network designed to deliver personalized advertising across its owned channels and other channels. The new Mastercard Commerce Media...

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OpenAI Says ChatGPT Knows What You Need Before You Ask
OpenAI Says ChatGPT Knows What You Need Before You Ask
September 26, 2025  |  Artificial Intelligence

OpenAI is reimagining the role of artificial intelligence in daily routines with the launch of ChatGPT Pulse. Instead of waiting for prompts, Pulse delivers personalized...

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Saks Says ‘Hyper-Personalized’ Homepage Boosts Revenue Per Visitor by 7%
Saks Says ‘Hyper-Personalized’ Homepage Boosts Revenue Per Visitor by 7%
August 15, 2025  |  Retail

Saks Fifth Avenue’s new “hyper-personalized” homepage in its online and mobile app experience has improved conversion by nearly 10% and boosted revenue per visitor by...

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Lyft Will Let Riders ‘Favorite’ or Block Drivers 
Lyft Will Let Riders ‘Favorite’ or Block Drivers 
July 24, 2025  |  Ridesharing

Lyft is letting riders “favorite” the drivers they appreciate, and block the ones they don’t. “Had an amazing ride?” Now you can mark that driver...

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Delta Air Lines Tests AI-Powered Personalized Pricing
Delta Air Lines Tests AI-Powered Personalized Pricing
July 22, 2025  |  Travel Payments

Delta Air Lines is testing a new artificial intelligence (AI) pricing system that tailors fares to individual customers, a move that could reshape how airline...

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Gen AI May Finally Bridge the Personalization Gap, Experts Say
Gen AI May Finally Bridge the Personalization Gap, Experts Say
July 17, 2025  |  Artificial Intelligence

For decades, personalization has been more of a dream than reality. Businesses promised experiences tailored to the customer, but offers and recommendations still often miss...

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David’s Bridal CEO Courts AI to Change How Brides Say Yes to the Dress
David’s Bridal CEO Courts AI to Change How Brides Say Yes to the Dress
June 17, 2025  |  Retail

It would be easy to write a pun-filled puff piece about David’s Bridal. After all, it has achieved the leading market share for a $65...

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Digital Fatigue Drives Brands to AI, Says Hightouch CEO
Digital Fatigue Drives Brands to AI, Says Hightouch CEO
June 11, 2025  |  Artificial Intelligence

The pressure is on marketing teams today drive digital success without delivering spam. Against a backdrop of digital saturation, where inboxes are bombarded and brand...

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