PYMNTS Intelligence

Insurance Policyholders Now Rate Insurers by How Fast They Pay

Insurance Policyholders Now Rate Insurers by How Fast They Pay
Insurance Policyholders Now Rate Insurers by How Fast They Pay
January 15, 2026  |  Insurance

With policyholders facing more choices, more transparency and fewer switching barriers, insurers are discovering that retention is no longer protected by inertia but earned through...

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Payment Declines Hit Gen Z Harder Than Any Other Generation
Payment Declines Hit Gen Z Harder Than Any Other Generation
January 15, 2026  |  Checkout Conversion

Forget “access denied.” “Payment declined” is Gen Z’s new refrain. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

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Pay by Bank Finds Momentum as Consumers Rethink Cards
Pay by Bank Finds Momentum as Consumers Rethink Cards
January 15, 2026  |  Payments Innovation

One of the U.S. payments industry’s unfulfilled promises is that bank-to-bank transfers would one day loosen the grip of cards. Get the Full Story Complete...

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Tariffs Force Firms to Rethink Technology as a Survival Tool
Tariffs Force Firms to Rethink Technology as a Survival Tool
January 15, 2026  |  Economy

The volatility wrought by tariffs is no longer a background risk but a daily operational reality, forcing companies to make strategic decisions with incomplete data...

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Slow Payouts Are Starting to Cost Banks Consumer Trust
Slow Payouts Are Starting to Cost Banks Consumer Trust
January 14, 2026  |  Money Mobility

As consumers grow accustomed to instant digital interactions in nearly every aspect of their lives, the timing of when money arrives is no longer a...

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Walmart’s Closing the Amazon Online Sales Gap
Walmart’s Closing the Amazon Online Sales Gap
January 14, 2026  |  Walmart

Walmart’s online business is no longer defined by how far it trails Amazon, but by how quickly it is changing the structure of the retail...

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High Earners Make Card Installments a Pay-Later Power Tool
High Earners Make Card Installments a Pay-Later Power Tool
January 14, 2026  |  Payment Methods

Pay later is no longer a niche solution for cash-strapped consumers, as high earners increasingly use credit card installment plans to manage spending with precision...

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CFOs Discover AI Is Only as Strong as Their Data
CFOs Discover AI Is Only as Strong as Their Data
January 14, 2026  |  CFO

For years, artificial intelligence (AI) has been pitched to finance leaders as a faster way to do what they already do: close the books, reconcile...

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Behind the Top Scams Consumers Face and the Defenses That Work
Behind the Top Scams Consumers Face and the Defenses That Work
January 13, 2026  |  Fraud Attack

Fraudsters are nothing if not creative, constantly reshaping old tricks with new technology to stay one step ahead of consumers and the institutions that serve...

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