PYMNTS Intelligence

63% of SMBs See Cards as Their Best Refund Protection

63% of SMBs See Cards as Their Best Refund Protection
63% of SMBs See Cards as Their Best Refund Protection
June 02, 2026  |  SMBs

For many small businesses, the move away from cash will depend less on digital enthusiasm than on whether new payment tools can feel as simple,...

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PYMNTS and Trulioo Report Shows How Better Identity Checks Can Protect Growth
PYMNTS and Trulioo Report Shows How Better Identity Checks Can Protect Growth
June 02, 2026  |  Digital Identity

As companies race to defend against bots, deepfakes, synthetic identities and other AI-powered fraud attacks, many are creating a second crisis. Their legitimate users are...

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The Cautious Consumer May Be Retail’s Most Valuable Customer
The Cautious Consumer May Be Retail’s Most Valuable Customer
June 01, 2026  |  Consumer Insights

For merchants, the most important consumer in 2026 may be the shopper who still says yes, but rarely says yes quickly. Get the Full Story...

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Study Finds AI Reshaping Commerce Faster Than Retailers Can Adapt
Study Finds AI Reshaping Commerce Faster Than Retailers Can Adapt
June 01, 2026  |  eCommerce

The “Global Digital Shopping Index: The AI-Powered Shopper Has Arrived” shows that retail is moving into a new phase. Consumers are no longer just shopping...

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Lenders Have Been Reading Subprime Consumers All Wrong
Lenders Have Been Reading Subprime Consumers All Wrong
May 29, 2026  |  Consumer Insights

A new PYMNTS Intelligence report suggests the most important shift in consumer credit may not be happening among prime borrowers at all. Get the Full...

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Onboarding Is the New Fraud Firewall
Onboarding Is the New Fraud Firewall
May 29, 2026  |  Fraud Prevention

Fraud losses and payment failures are getting harder to recover after settlement and middle market firms are responding by moving verification and identity checks earlier...

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The Work Schedule Behind a $20 Billion Paycheck Problem
The Work Schedule Behind a $20 Billion Paycheck Problem
May 29, 2026  |  Consumer Insights

“The Schedule Shock: How Unstable Hours Turn Paychecks Into Guesswork” is the May 2026 edition of the Wage to Wallet Index, a PYMNTS Intelligence and...

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36% of Gen Z Shoppers Use Digital Wallets as Checkout Habits Shift
36% of Gen Z Shoppers Use Digital Wallets as Checkout Habits Shift
May 28, 2026  |  Payment Methods

Consumers under pressure are not retreating from checkout so much as rewriting the rules of how they get there. Get the Full Story Complete the...

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