PYMNTS Intelligence

Report Finds AI Is Widening the Issuer Performance Gap

Report Finds AI Is Widening the Issuer Performance Gap
Report Finds AI Is Widening the Issuer Performance Gap
May 13, 2026  |  Credit Cards

Customer lifetime value (CLTV) has long been seen as something that naturally grows as card issuers add more customers and launch more products. But this...

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Bots Turn Identity Into a Real-Time Test
Bots Turn Identity Into a Real-Time Test
May 12, 2026  |  Artificial Intelligence

A fundamental assumption about the internet has broken. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

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Shoppers Are Ready for AI to Steer the Cart, Not Swipe the Card
Shoppers Are Ready for AI to Steer the Cart, Not Swipe the Card
May 12, 2026  |  Retail

It’s certainly nice to imagine a digital assistant that can take over the weekly grocery trip, but not if that assistant is going to steal...

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31% of Consumers Use Mobile Wallets In-Store as Apple Faces Faster Rivals
31% of Consumers Use Mobile Wallets In-Store as Apple Faces Faster Rivals
May 12, 2026  |  Mobile

Apple Pay has spent 11 years teaching consumers to tap their phones at checkout, but the bigger story may be how many rivals are now...

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Nearly Three-Quarters of Payment Executives See Business Uncertainty Easing
Nearly Three-Quarters of Payment Executives See Business Uncertainty Easing
May 11, 2026  |  Business

Business uncertainty is no longer arriving as a single shock that firms can model, manage and move past. Get the Full Story Complete the form...

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Real-Time Payments Find Their Real Use Case in Cash Flow
Real-Time Payments Find Their Real Use Case in Cash Flow
May 11, 2026  |  Real-Time Payments

Real-time payments are moving from novelty to necessity, yet their future will depend less on speed and more on whether providers can persuade consumers to...

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Who Is the Subprime Consumer?
Who Is the Subprime Consumer?
May 07, 2026  |  Consumer Insights

Subprime consumers are often viewed through a narrow credit-risk lens. PYMNTS Intelligence’s “Who Is the Subprime Consumer? A Behavioral Profile” shows a different picture: a...

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Europe Makes Real-Time Payments a Mandate
Europe Makes Real-Time Payments a Mandate
May 07, 2026  |  Real-Time Payments

Europe’s push toward real-time payments has entered a new phase, defined not just by technology and consumer preferences but by sovereignty, regulatory force and competitive...

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