PYMNTS Intelligence

Banks Use Apps to Push Cards Top of the Wallet

Banks Use Apps to Push Cards Top of the Wallet
Banks Use Apps to Push Cards Top of the Wallet
May 18, 2026  |  Banking

The bank app is no longer just a utility for checking balances or paying bills. Increasingly, it is becoming the control center for customer engagement,...

READ MORE >
More Than 4 in 10 Digital Bank Users Prefer Wallets Over Cards
More Than 4 in 10 Digital Bank Users Prefer Wallets Over Cards
May 18, 2026  |  Payment Methods

Digital bank customers are not just experimenting with new payment methods. They are increasingly reshaping what mainstream payments behavior looks like, particularly as mobile-first consumers...

READ MORE >
Small-Business Banking Has a Segmentation Problem
Small-Business Banking Has a Segmentation Problem
May 18, 2026  |  Banking

The term “small business” has traditionally functioned as a sort of economic shorthand. Banks, payment companies, FinTech firms, and even policymakers spoke about small-and-medium-sized businesses...

READ MORE >
The Paycheck Safety Net Now Includes a Side Hustle
The Paycheck Safety Net Now Includes a Side Hustle
May 15, 2026  |  Consumer Finance

Side hustles have moved from optional income enhancers to a routine feature of household financial management, reflecting a labor market where steady pay is no...

READ MORE >
Banks Use Payout Moments to Build New Customer Relationships
Banks Use Payout Moments to Build New Customer Relationships
May 14, 2026  |  Banking

Payouts don’t have to be a one-time transaction. They can be the beginning of a bank’s relationship with a new customer, according to the PYMNTS Intelligence report “Banking...

READ MORE >
Consumers Are Learning to Trust AI Through Shopping
Consumers Are Learning to Trust AI Through Shopping
May 14, 2026  |  Artificial Intelligence

Product link discovery has the highest adoption rate of any personal artificial intelligence (AI) task measured in a new PYMNTS Intelligence study, and it’s the...

READ MORE >
Why the DIY KYC Model Is Facing a Fraud Reality Check
Why the DIY KYC Model Is Facing a Fraud Reality Check
May 14, 2026  |  Digital Identity

A collaboration between PYMNTS Intelligence and Trulioo, “Built or Bought: How KYC/KYB Ownership Shapes Risk, Cost and Growth” examines how companies’ choices about identity verification...

READ MORE >
AI Shopping Agents Put New Pressure on Payments Companies
AI Shopping Agents Put New Pressure on Payments Companies
May 14, 2026  |  Artificial Intelligence

Delegation is the name of the game for the next phase of digital commerce. Get the Full Story Complete the form to unlock this article...

READ MORE >