PYMNTS Intelligence

Employees Say Claude Is the AI They Can’t Work Without

Employees Say Claude Is the AI They Can’t Work Without
Employees Say Claude Is the AI They Can’t Work Without
June 03, 2026  |  Artificial Intelligence

Consumers increasingly use different artificial intelligence (AI) tools for different parts of their lives. OpenAI’s ChatGPT remains the platform people choose for personal tasks, while...

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79% of Middle-Market Firms Plan Embedded Finance Upgrades Within a Year
79% of Middle-Market Firms Plan Embedded Finance Upgrades Within a Year
June 03, 2026  |  Payments Innovation

Embedded finance is no longer a question of whether companies should offer financial services. The question is how they should build them. Get the Full...

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Issuers Say Smart Checkout Could Rewrite Card Rewards
Issuers Say Smart Checkout Could Rewrite Card Rewards
June 03, 2026  |  Loyalty & Rewards

“The Smart Checkout Opportunity: Why Issuers Are Ready For A Better Rewards System” examines why card issuers and FinTechs are seeking a more effective way to...

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Financial Stress Is Changing What Consumers Value in Credit Cards
Financial Stress Is Changing What Consumers Value in Credit Cards
June 02, 2026  |  Consumer Insights

What U.S. consumers ask of their credit cards has changed. For financially stressed households, it has little to do with rewards. Get the Full Story...

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What 110 Companies Reveal About the Future of Payments Orchestration
What 110 Companies Reveal About the Future of Payments Orchestration
June 02, 2026  |  Payments Innovation

Payment problems don’t stay hidden inside the back office. When a customer reaches checkout, and a payment fails, stalls or gets declined for the wrong...

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63% of SMBs See Cards as Their Best Refund Protection
63% of SMBs See Cards as Their Best Refund Protection
June 02, 2026  |  SMBs

For many small businesses, the move away from cash will depend less on digital enthusiasm than on whether new payment tools can feel as simple,...

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PYMNTS and Trulioo Report Shows How Better Identity Checks Can Protect Growth
PYMNTS and Trulioo Report Shows How Better Identity Checks Can Protect Growth
June 02, 2026  |  Digital Identity

As companies race to defend against bots, deepfakes, synthetic identities and other AI-powered fraud attacks, many are creating a second crisis. Their legitimate users are...

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The Cautious Consumer May Be Retail’s Most Valuable Customer
The Cautious Consumer May Be Retail’s Most Valuable Customer
June 01, 2026  |  Consumer Insights

For merchants, the most important consumer in 2026 may be the shopper who still says yes, but rarely says yes quickly. Get the Full Story...

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