PYMNTS Study

77% of CFOs Cite Crypto Compliance Uncertainty

77% of CFOs Cite Crypto Compliance Uncertainty
77% of CFOs Cite Crypto Compliance Uncertainty
June 01, 2026  |  Cryptocurrency

For middle-market chief financial officers, the promise of faster payments is not enough to move digital assets into the finance stack. That was the main...

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The Work Schedule Behind a $20 Billion Paycheck Problem
The Work Schedule Behind a $20 Billion Paycheck Problem
May 29, 2026  |  Consumer Insights

“The Schedule Shock: How Unstable Hours Turn Paychecks Into Guesswork” is the May 2026 edition of the Wage to Wallet Index, a PYMNTS Intelligence and...

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Credit Unions Meet the Member Who Wants AI Now
Credit Unions Meet the Member Who Wants AI Now
May 27, 2026  |  Artificial Intelligence

“AI at the FI: Inside Credit Unions’ Demand-Execution Gap” examines how consumers, small businesses, credit unions and FinTechs are approaching the next wave of AI-powered...

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37% of Hourly Workers Already See AI on the Job
37% of Hourly Workers Already See AI on the Job
May 25, 2026  |  Artificial Intelligence

A growing share of hourly workers in the United States are encountering artificial intelligence on the job before they feel financially prepared for it. That...

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57% of US Small Businesses Source Overseas as Payment Gaps Widen
57% of US Small Businesses Source Overseas as Payment Gaps Widen
May 21, 2026  |  SMBs

A collaboration between PYMNTS Intelligence and Mastercard, “The Cross-Border Opportunity: What Global Sourcing by US SMBs Means for Payment Providers” examines how U.S. small- to medium-sized...

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60% of Healthcare Firms Use AI for Chatbots
60% of Healthcare Firms Use AI for Chatbots
May 21, 2026  |  Healthcare

Healthcare’s artificial intelligence story is not about replacing doctors, nurses or administrators. It’s about trying to relieve the pressure those professionals encounter on a daily...

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Business Uncertainty Costs Middle Market Companies Up to 6% of Revenue
Business Uncertainty Costs Middle Market Companies Up to 6% of Revenue
May 20, 2026  |  Economy

Business uncertainty remained elevated in March, with 27% of payment executives reporting high uncertainty levels even as optimism about the next 12 months rose, according...

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Study Finds AI Adoption Rises as Consumers Stop Noticing It
Study Finds AI Adoption Rises as Consumers Stop Noticing It
May 20, 2026  |  Artificial Intelligence

The dominant framing surrounding artificial intelligence has been one of astonishment. It represents technology advancing faster than society can absorb it. But findings from the...

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