PYMNTS Study

Why the DIY KYC Model Is Facing a Fraud Reality Check
Why the DIY KYC Model Is Facing a Fraud Reality Check
May 14, 2026  |  Digital Identity

A collaboration between PYMNTS Intelligence and Trulioo, “Built or Bought: How KYC/KYB Ownership Shapes Risk, Cost and Growth” examines how companies’ choices about identity verification...

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Report Shows Real-Time Payments Promise CFOs More Than Speed
Report Shows Real-Time Payments Promise CFOs More Than Speed
May 14, 2026  |  Real-Time Payments

“Ready and Willing: B2B Payments Are Headed for Real-Time Rails. Here’s How They’re Getting There” is a collaboration between PYMNTS Intelligence and The Clearing House....

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Report Finds AI Is Widening the Issuer Performance Gap
Report Finds AI Is Widening the Issuer Performance Gap
May 13, 2026  |  Credit Cards

Customer lifetime value (CLTV) has long been seen as something that naturally grows as card issuers add more customers and launch more products. But this...

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24% of Bank CEOs Put AI Cybersecurity First
24% of Bank CEOs Put AI Cybersecurity First
May 13, 2026  |  Cybersecurity

Embedded payments are forcing businesses to rethink fraud prevention as a design challenge, not just a cleanup job after something goes wrong. That was the...

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Podcast: AI Training Gap Scares the Wrong Workers
Podcast: AI Training Gap Scares the Wrong Workers
May 12, 2026  |  Artificial Intelligence

Here’s the paradox nobody’s talking about in the AI-and-jobs debate. The workers most afraid of being replaced are the ones least likely to be. Knowledge...

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More Than Two-Thirds of Boomers Still Sit Outside AI’s Reach
More Than Two-Thirds of Boomers Still Sit Outside AI’s Reach
May 08, 2026  |  Artificial Intelligence

Forget the robot concierge. Consumers are warming up to artificial intelligence one mundane errand at a time, and that may be exactly the point. “The...

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34% of CFOs Say Productivity Is the Top Reason for AI Adoption
34% of CFOs Say Productivity Is the Top Reason for AI Adoption
May 08, 2026  |  Artificial Intelligence

The real story in artificial intelligence is not adoption, but how unevenly companies are learning to live with it. The PYMNTS Intelligence report “No Roadmap,...

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Who Is the Subprime Consumer?
Who Is the Subprime Consumer?
May 07, 2026  |  Consumer Insights

Subprime consumers are often viewed through a narrow credit-risk lens. PYMNTS Intelligence’s “Who Is the Subprime Consumer? A Behavioral Profile” shows a different picture: a...

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New Report Shows Clear Path for Credit Unions to Catch Up on Digital Assets
New Report Shows Clear Path for Credit Unions to Catch Up on Digital Assets
May 05, 2026  |  Credit Unions

“Digital Currency at the Credit Union: The Gap Between Interest and Access” is a collaboration between PYMNTS Intelligence and Velera. The report examines the growing...

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