PYMNTS Study

Restaurants Must Sharpen Digital Tools to Match Convenience of Delivery Aggregators

Restaurants Must Sharpen Digital Tools to Match Convenience of Delivery Aggregators
Restaurants Must Sharpen Digital Tools to Match Convenience of Delivery Aggregators
December 14, 2021  |  Aggregators

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How US Consumers Define the Super App
How US Consumers Define the Super App
December 13, 2021  |  Connected Economy

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Why Even Financially Worry-Free Consumers Use Buy Now, Pay Later
Why Even Financially Worry-Free Consumers Use Buy Now, Pay Later
December 13, 2021  |  BNPL

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Only 42% of Consumers Say Username/Password is Their Preferred Login Method
Only 42% of Consumers Say Username/Password is Their Preferred Login Method
December 10, 2021  |  Authentication

When logging in to perform a business transaction, consumers prefer modern authentication approaches. They often consider the username and password method and knowledge-based authentication (KBA)...

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Consumers Have Nearly Twice the Subscriptions They Had in February 2020
Consumers Have Nearly Twice the Subscriptions They Had in February 2020
December 10, 2021  |  Subscriptions

Consumers’ use of automated payments for subscription services has grown steadily, but growth has been particularly substantial over the past two years. This behavior aligns...

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53% of Companies Plan to Automate Their Invoice Delivery Systems 
53% of Companies Plan to Automate Their Invoice Delivery Systems 
December 10, 2021  |  B2B Payments

Digitizing business-to-business (B2B) payment processes that have long been manual is no easy task, but this action is becoming more necessary for companies operating globally....

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Report: Hassle-Free Cancellation, Refund Options Put Pandemic-Weary Travelers at Ease
Report: Hassle-Free Cancellation, Refund Options Put Pandemic-Weary Travelers at Ease
December 10, 2021  |  Consumer Payments

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65% of Americans Have Made a Purchase with a Credit Card in the Last 12 Months 
65% of Americans Have Made a Purchase with a Credit Card in the Last 12 Months 
December 09, 2021  |  Credit Cards

Credit cards are the gold standard for payments in America. Sixty-five percent of the U.S. population — 168 million adults — have made a purchase...

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New Study: 90% of Consumers Willing to Ditch Passwords for Safer Authentication
New Study: 90% of Consumers Willing to Ditch Passwords for Safer Authentication
December 09, 2021  |  Authentication

With each passing day, passwords are looking more and more like a relic of the digital past. Consumers are growing less confident in this method...

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