PYMNTS Study

89% of Retailers Get Burned By Abuse of Their Own Customer Promotions
89% of Retailers Get Burned By Abuse of Their Own Customer Promotions
November 10, 2021  |  Retail

Retail customers perpetrating policy abuse cost U.S. firms with more than $100 million in annual sales a collective $89 billion in revenue each year, according...

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Two-Thirds of Travel Operators Cite Accounts Receivable as Significant Payment Pain Point
Two-Thirds of Travel Operators Cite Accounts Receivable as Significant Payment Pain Point
November 10, 2021  |  Accounts Receivable

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How to Fix the $360 Billion Small Business Late Payments Problem
How to Fix the $360 Billion Small Business Late Payments Problem
November 10, 2021  |  SMBs

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New Study: 40% of Large and Mid-Sized Firms Take Aim at Longer DSO With AR Automation
New Study: 40% of Large and Mid-Sized Firms Take Aim at Longer DSO With AR...
November 09, 2021  |  Accounts Receivable

Despite a massive wave of digitization among businesses of all kinds over the past 20 months, days sales outstanding (DSO) has increased since 2019, threatening...

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New Data: Uptick in Paycheck-to-Paycheck Living Pegged Mostly to Financial Fears
New Data: Uptick in Paycheck-to-Paycheck Living Pegged Mostly to Financial Fears
November 09, 2021  |  Consumer Payments

PYMNTS’ research in 2021 has illuminated the surprising extent of paycheck-to-paycheck living in the U.S. — even among those with high incomes. After a brief...

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33% Of Paycheck-to-Paycheck Consumers Won’t Shop More at Physical Stores Until the Pandemic Ends
33% Of Paycheck-to-Paycheck Consumers Won’t Shop More at Physical Stores Until the Pandemic Ends
November 09, 2021  |  Retail

While the greatest share of all consumers say health-related issues are their top reason for concern about COVID-19, consumers who live paycheck to paycheck with...

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Nearly 60% Of CFOs Believe Digital Payments Is Key To A Healthy Balance Sheet
Nearly 60% Of CFOs Believe Digital Payments Is Key To A Healthy Balance Sheet
November 09, 2021  |  Digital Payments

Fifty-nine percent of chief financial officers (CFOs) say digitizing payments is key to maintaining healthy balance sheets — a lesson some learned the hard way...

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87% of Consumers Will Shop Online For Holiday Gifts, Half Will Start Before Thanksgiving
87% of Consumers Will Shop Online For Holiday Gifts, Half Will Start Before Thanksgiving
November 04, 2021  |  Retail

As the holiday shopping season approaches, most consumers plan to shop online, get an early start and choose eCommerce stores that offer rewards programs. Get...

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63% of Grocery Store Shoppers Say Loyalty Programs Influence Where They Shop
63% of Grocery Store Shoppers Say Loyalty Programs Influence Where They Shop
November 04, 2021  |  Loyalty & Rewards

Amidst all the changes that have taken place over the last 18 months during the digital shift, one institution stands out from the rest: the...

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