PYMNTS Study

What Online Merchants Get Right and Wrong at the Checkout

What Online Merchants Get Right and Wrong at the Checkout
What Online Merchants Get Right and Wrong at the Checkout
November 15, 2021  |  eCommerce

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Consumers Show Preference For Buying Product Protection Plans From Retailers Over Manufacturers
Consumers Show Preference For Buying Product Protection Plans From Retailers Over Manufacturers
November 14, 2021  |  Insurance

It’s a common question heard when buying “big-ticket” durable goods: “Would you like a product protection plan for that?” Whether at a traditional cash register,...

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Study: 82% of Consumers Connect Bank Credentials to Apps, But Security Fears Persist
Study: 82% of Consumers Connect Bank Credentials to Apps, But Security Fears Persist
November 12, 2021  |  Digital Banking

The connected economy of payments is enabled by sharing banking credentials with a wide array of apps and websites. While incredibly convenient, this also exposes...

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1 in 5 Millennials Experienced Online Fraud While Holiday Shopping in 2020
1 in 5 Millennials Experienced Online Fraud While Holiday Shopping in 2020
November 11, 2021  |  Retail

All totaled, 12% of online shoppers experienced fraud during the 2020 holiday shopping season, according to The 2021 Holiday Shopping Outlook, a PYMNTS and Kount...

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NEW REPORT: Closing the Gap Between Cross-Border Crypto Demand and Access to Services
NEW REPORT: Closing the Gap Between Cross-Border Crypto Demand and Access to Services
November 11, 2021  |  Cryptocurrency

Cryptocurrency and blockchain technologies are proving increasingly useful for cross-border businesses. Cryptocurrencies facilitate easy and cost-effective international payments, and blockchain-based smart contracts foster trust with...

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Cross-Border Commerce Success Is Hiding Out in Localized Purchasing Experiences
Cross-Border Commerce Success Is Hiding Out in Localized Purchasing Experiences
November 11, 2021  |  Cross Border Commerce

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89% of Retailers Get Burned By Abuse of Their Own Customer Promotions
89% of Retailers Get Burned By Abuse of Their Own Customer Promotions
November 10, 2021  |  Retail

Retail customers perpetrating policy abuse cost U.S. firms with more than $100 million in annual sales a collective $89 billion in revenue each year, according...

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Two-Thirds of Travel Operators Cite Accounts Receivable as Significant Payment Pain Point
Two-Thirds of Travel Operators Cite Accounts Receivable as Significant Payment Pain Point
November 10, 2021  |  Accounts Receivable

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How to Fix the $360 Billion Small Business Late Payments Problem
How to Fix the $360 Billion Small Business Late Payments Problem
November 10, 2021  |  SMBs

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